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550 Spain<br />

of international arrivals to Spain had reached 2.7<br />

million, and it was clear that tourism demand was<br />

not hindered by those shortcomings.<br />

Because of close cooperation between the<br />

national industry and international tour operators,<br />

investment in tourism has been enormous since<br />

then, resulting in practically continuous growth in<br />

tourist numbers and revenue. The number of<br />

international arrivals to Spain was 62 million in<br />

1996, of which an estimated 42 million were<br />

tourists. Domestic tourism has also grown in<br />

parallel, with a demand for both international<br />

holidays �some 4 million in 1996, with Spain<br />

occupying the position 10 in the ranking of tourism<br />

origin countries) and national tourism services. At<br />

present, it is estimated that 45 per cent of the<br />

tourism demand in Spain is international, while the<br />

remaining 55 per cent is from holidaying Spaniards<br />

themselves. The Spanish stock of tourism capital is<br />

estimated to be worth over $300 billion and<br />

includes over 1.3 million hotel beds, another 5±6<br />

million non-hotel tourist beds, over 58,000 restaurants<br />

and tens of thousands of other tourism<br />

entertainment installations. The main markets for<br />

Spanish tourism are in Europe, with tourists<br />

coming mainly from France, Germany, the<br />

United Kingdom, Portugal, Italy and Belgium.<br />

Long-haul arrivals from the United States,<br />

Japan, Latin America and other origins are on the<br />

rise, but still represent a minor segment of demand.<br />

Spain is endowed with rich and diversified<br />

resources, although tourism has concentrated<br />

largely on the peninsular coastline and its two<br />

archipelagos �Balearic and Canary Islands). Therefore,<br />

the potential resource base for tourism is still<br />

considerable, with the interior of the country<br />

largely undiscovered by international tourism<br />

and providing for authentic cultural experiences<br />

and controlled visits to many natural reserves.<br />

The impact of tourism on the Spanish<br />

economy is enormous, accounting for an estimated<br />

9±10 per cent of the GDP and some 11±12 per<br />

cent of total employment, and being one of the<br />

fastest growing activities. Of course, these figures<br />

are not evenly distributed across the whole country<br />

but vary considerably among the regions. It has<br />

been said that `Spain is not a tourism power. . .<br />

some of its regions are'; Catalunya, AndalucõÂa and<br />

Valencia, all coastal regions, together with the<br />

Canary islands and the Balearic archipelago,<br />

account for over 65 per cent of total demand.<br />

Other coastal regions in the Mediterranean<br />

�Murcia) or the Atlantic �Galicia, Asturias, Cantabria<br />

and the Basque Country) are experiencing a<br />

strong increase in tourism demand and responding<br />

with new tourist facilities and modern infrastructures,<br />

while adopting high standards of environmental<br />

quality.<br />

The role of government in tourism development<br />

has been active since the 1950s and even<br />

before, but has changed much in scope. Because of<br />

the importance of tourism in Spain's balance of<br />

payments as a foreign exchange generator, central<br />

government assumed early the lead of promotional<br />

activities in foreign markets, with varying degrees<br />

of coordination with private initiative. Foreign<br />

tour operators did most of the actual selling<br />

abroad, with the Spanish industry concentrating on<br />

the product side within the country and adding<br />

little in the way of international distribution.<br />

Government intervention in tourism production<br />

was limited to legislation concerning the quality of<br />

services �consumer information and protection)<br />

and isolated investments in high-category lodging,<br />

adapting national heritage buildings �castles,<br />

monasteries and so on) to hotel use and managing<br />

the resulting product, the Paradores de Turismo.<br />

In the beginning of the 1980s, and because of<br />

the political devolution process, the policy powers<br />

in tourism were handed to the regions, the socalled<br />

Comunidades AutoÂnomas �Autonomous Communities).<br />

These have almost full powers to control<br />

tourism in their respective areas and to promote,<br />

even abroad. For several years, between 1982±3<br />

and 1990, many chose to exert that capacity with<br />

little coordination with the central government or<br />

other Comunidades AutoÂnomas. Later, at the beginning<br />

of the 1990s, the importance of policy coordination<br />

in achieving efficiency was recognised.<br />

The tourism policy of the Comunidades AutoÂnomas<br />

in the 1980s concentrated on the promotional side,<br />

while regional governments were consolidating and<br />

assuming their tourism capabilities. Product policies<br />

and quality issues received less attention at a<br />

time of high inflation, with the result of a loss in<br />

competitiveness in tourism markets. By the end of<br />

the decade, Spain as a whole was rapidly losing

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