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margins and causing some high-profile bankruptcies.<br />

Four of the five biggest tour operators in<br />

Europe are German, and these `big four' ± TUI,<br />

NUR, LTU and DER ± are steadily increasing<br />

their market share.<br />

Until reunification, government attitudes in<br />

West and East Germany diverged: the former<br />

allowed a relatively free market economy, whereas<br />

the latter pursued a policy of directing and<br />

restricting tourism and leisure. Since reunification<br />

the Western laissez-faire approach has prevailed<br />

with a minimum of government interference. In<br />

the federal government, the interests of the<br />

tourism sector are scattered throughout almost<br />

every ministry with a consequent shortfall in<br />

overall coordination. At federal level the government<br />

merely attempts to set out basic parameters<br />

which will promote and protect tourism, although<br />

reunification provided a stimulus to massive<br />

investment in the former East Germany, much<br />

of which was consciously aimed at improving<br />

infrastructures with tourism in mind. At state<br />

�Land) level, each government holds responsibility<br />

for regional economic measures to develop the<br />

tourism infrastructures, health and spa resorts<br />

�which are municipal operations), social tourism,<br />

and support for tourism marketing and<br />

research projects. At local level, each municipality<br />

conceives and pursues its own policy through a<br />

local municipal tourism association. The trade<br />

works closely with government and local authorities<br />

on all three levels, but the diversity of<br />

interests has often led to disparate and even<br />

conflicting policies. The main trade associations<br />

are the DTV �German Travel Association),<br />

the DBV �German Spa Association), the DE-<br />

HOGA �German Hotel and Restaurant Association)<br />

and the DRV �German Travel Agencies<br />

Association), and they have formed the DZT<br />

Standing Committee to coordinate policy with the<br />

German NTO. The DZT has been responsible<br />

for marketing Germany abroad, but from 1997 it<br />

has also been responsible for coordinating internal<br />

marketing. The lion's share of its funding<br />

comes from a federal government subvention, but<br />

there are plans to reduce this progressively from<br />

$22.5 million in 1996 to $15 million in 2000.<br />

Hard times lie ahead.<br />

Further reading<br />

British-American Tobacco/Freizeit-Forschungs institut<br />

�1997) 7. Gesamtdeutsche Tourismusanalyse<br />

Hamburg, BAT. �An analysis of tourism motivation<br />

and intentions.)<br />

Forschungsgemeinschaft Urlaub ‡ Reisen, Urlaub<br />

Reisen, Hamburg: Gruner & Jahr. �Reports<br />

providing the basis for statistical information.)<br />

Freyer, W. �1995) Tourismus, Munich: Oldenbourg.<br />

�A systematic reference work on tourism with<br />

constant references to the German market.)<br />

Hill, R. �1993) `Tourism in Germany', in W. Pompl<br />

and P. Lavery �eds), Tourism in Europe, Wallingford:<br />

CAB International, 219±41. �An<br />

analysis of structures and trends in German<br />

tourism.)<br />

ghetto<br />

ghetto 253<br />

RICHARD HILL, GERMANY<br />

Traditionally referring to the area of an Italian or<br />

other city where Jewish people lived and to which<br />

they were confined, the term ghetto is now more<br />

commonly used to describe any area or quarter of a<br />

city inhabited by particular racial or other identifiable<br />

groups. It also implies that the area or group<br />

in question is to some extent segregated from the<br />

rest of the city or community. Therefore, a<br />

tourism ghetto may be defined generally as that<br />

part of a resort or destination primarily set<br />

aside or utilised for tourism and where there is little<br />

contact between tourists and local people other<br />

than those who work within the tourism industry.<br />

More specifically, either purpose-built destinations<br />

in tourism development areas �such as<br />

Cancun in Mexico) or all-inclusive club-style<br />

resorts, such as the Club MeÂditerraneÂe or<br />

Sandals holiday complexes, are frequently referred<br />

to as tourism ghettos. In both cases, the resorts are<br />

usually segregated or built at a distance from<br />

existing communities, there is often little or no<br />

opportunity �and, for many tourists, little need or<br />

desire) for contact between visitors and local people<br />

and, in effect, the resorts are little more than<br />

annexes of tourism-generating countries attached<br />

to destination areas. As a result, tourism ghettos are<br />

frequently criticised for alienating tourists from

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