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oader macroenvironment �demographic, economic,<br />

sociocultural, technological, ecological and<br />

political/legal) influence the application of these<br />

principles at any point in time.<br />

Strategic marketing plans connect the organisation's<br />

present competitive position to its desired<br />

future state in a deliberate, planned execution of a<br />

coordinated set of specific steps. It recognises the<br />

organisation's unique competitive advantages and<br />

resources, and deploys them in a way which<br />

ensures that it can sustain these competitive<br />

advantages over the long term. In short, it deals<br />

with where, how and when the business is to<br />

compete. Strategic marketing has become vital in<br />

today's aggressive, rapidly changing business environment,<br />

such as in tourism, where consumer<br />

tastes are dynamic, competitors are quick to<br />

respond to market opportunities and the array of<br />

different needs evident in a more heterogeneous<br />

market, and environmental changes seem to be<br />

occurring more frequently.<br />

See also: corporate strategy<br />

Further reading<br />

Cravens, D.W. �1987) Strategic Marketing, Chicago:<br />

Irwin.<br />

Day, G.S. �1984) Strategic Market Planning:The Pursuit<br />

of Competitive Advantage, St Paul, MN: West<br />

Publishing Company.<br />

Luck, D.J., Ferrell, O.C. and Lucas, G.H., Jr �1989)<br />

Marketing Strategy and Plans, Engelwood Cliffs, NJ:<br />

Prentice-Hall.<br />

strategic planning<br />

GEOFFREY I. CROUCH, AUSTRALIA<br />

As the tourism market becomes saturated and firms<br />

attempt to adapt and succeed in an increasingly<br />

dynamic and turbulent competitive environment,<br />

there is an increased emphasis among managers on<br />

the use of strategic planning and decision making.<br />

To some scholars and practitioners, the term<br />

strategic planning connotes a process that represents<br />

part of strategic management. The latter<br />

refers to the broad overall process, while strategic<br />

strategic planning 561<br />

planning involves the formulation phase of total<br />

management activities.<br />

Strategic planning becomes one of top management's<br />

major tools for coping with changes in the<br />

environment, to gain a competitive advantage<br />

and to achieve long-term survival and<br />

success. Through this process, an organisation<br />

determines its objectives, generates and evaluates<br />

alternative strategies, develops and maintains an<br />

optimal `fit' or `co-alignment' between the deployment<br />

of an organisation's resources and structure<br />

and the opportunities in its changing environment,<br />

and monitors the results of the implemented plan.<br />

The nature of strategic planning is for the long<br />

term, usually three to five years. It is not a static<br />

process; it evolves as the size and structure of the<br />

company changes. Thus, to achieve the ultimate<br />

goal of a firm, the devised strategic plan should be<br />

continuously evaluated and revised as it is carried<br />

out.<br />

The concept of strategy can be traced back to<br />

the Old Testament and the Art of War by the<br />

Chinese strategist Sun Tzu, which is still widely<br />

read, especially by military personnel. The adoption<br />

of the concept by the business community<br />

came after the Second World War. The `rise' of<br />

strategy can be traced to the 1960s, when scholars<br />

at the Harvard Business School articulated the<br />

concept of strategy as a tool to link together the<br />

functions of a business and to assess a company's<br />

strengths and weaknesses against competitors.<br />

Strategic planning came to prominence and<br />

became a feature not only of the corporate<br />

organisation but also of the business school<br />

curriculum.<br />

However, in the early 1980s, facing global<br />

competition, companies turned away from strategic<br />

planning and began to focus on operational<br />

improvement and total quality management. By<br />

the late 1980s, corporate America began massive<br />

downsizing and re-engineering of operations to<br />

increase efficiency and productivity. In the 1990s,<br />

after years of downsizing, companies began to<br />

focus on how to grow. This time strategic planning<br />

came back, but with a difference. It is no longer<br />

perceived to be an abstract, top-down approach<br />

with corporate-level top management initiating the<br />

strategy formulation process by calling upon<br />

divisions and functional units to formulate their

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