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Congestion and overtaxing of infrastructure and<br />

basic services can generate dissension between<br />

transients and the domestic populations, which<br />

come to resent the intrusion of tourism. Municipal<br />

services and facilities, access to recreational sites,<br />

and personal and social life are all features of the<br />

sociocultural environment which can be seasonally<br />

curtailed by the presence of vacationers �see<br />

seasonality). In some cases social interaction<br />

between residents and tourists is minimal, with<br />

large numbers of visitors opting for an exclusive<br />

environment which requires minimum cultural<br />

adjustment on their part. In developing countries,<br />

aspects of tourism may have long-term disruptive<br />

effects on the lifestyles and employment<br />

patterns of host communities.<br />

With so many variations on the theme, it is<br />

difficult to generalise on the relationship between<br />

tourism and the environment. The relative importance<br />

of each factor varies with the location and<br />

situation, and negative effects need to be balanced<br />

against positive impacts. It is important to note that<br />

tourism and environment are not merely interrelated<br />

± they are functionally interdependent ±<br />

and tourism and protection of the environment are<br />

more alike than contradictory. The demands of<br />

tourism, instead of conflicting with conservation of<br />

the environment, actually require it; otherwise the<br />

very appeal which lures the visitor will be eroded,<br />

and with reduced satisfaction will go any chance<br />

of sustained viability. Given an appropriate commitment<br />

to planning, design and management,<br />

tourism can become an active positive agent in the<br />

process of environmental enhancement.<br />

See also: codes of ethics, environmental;<br />

environmental aesthetics; environmental auditing;<br />

environmental compatability; environmental<br />

engineering; impact assessment, environmental;<br />

perception environmental; planning,<br />

environmental; quality, environmental; sustainable<br />

development<br />

JOHN J. PIGRAM, AUSTRALIA<br />

environmental aesthetics<br />

The effect of an environment on the senses is<br />

known as environmental aesthetics. Such qualities<br />

of tourism facilities are, like beauty, very much in<br />

the eye of the beholder, and most observers can<br />

readily distinguish between pleasing and offensive<br />

settings �see also quality). Attention to environmental<br />

aesthetics in the design and layout<br />

process both contributes to satisfying sensory<br />

experiences and strengthens the functional efficiency<br />

of tourism developments.<br />

JOHN J. PIGRAM, AUSTRALIA<br />

environmental auditing<br />

environmental auditing 195<br />

Environmental auditing can be defined as a process<br />

comprising of a systematic, documented, regular<br />

and objective evaluation of the environmental<br />

performance of any aspect of an organisation.<br />

This may include structure, management, equipment,<br />

facilities and products with the aim of<br />

protecting the environment by facilitating management<br />

control of environmental practice, assessing<br />

compliance with environmental policies and<br />

any regulatory requirements, and minimising the<br />

negative environmental impact. The term `auditing'<br />

generally refers to a methodological examination<br />

involving analyses, tests and confirmation of a<br />

facility's procedures and practices with the goal of<br />

verifying whether they comply with legal requirements<br />

and internal policies and accepted practices.<br />

In its common application, environmental<br />

auditing is the process whereby the operations of<br />

an organisation are monitored to determine<br />

whether they are in compliance with regulatory<br />

requirements and environmental policies and<br />

standards. Therefore, the essential purpose of<br />

environmental auditing is to ensure compliance<br />

with environmental management systems,<br />

in particular that commitments made are implemented,<br />

that environmental standards are met, and<br />

that relevant procedures are in place and are being<br />

followed.<br />

The concept of environmental auditing is still<br />

relatively new and is a developing technique. In the<br />

context of tourism, environmental auditing as an<br />

effective management tool can provide feedback<br />

about overall environmental performance and<br />

specific problems of an organisation, and a ready

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