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and a number of elective courses that focus on<br />

areas of specialisation in Destination Management.<br />

The distinguishing characters of this programming<br />

is its emphasis on training senior managers to view<br />

the destination as a complex whole, and to make<br />

decisions that integrate both competitiveness and<br />

sustainability concerns.<br />

Both professional and academic experts in<br />

tourism have identified the quality of educators<br />

and the quality of the educational material they use<br />

as being among the most important determinants<br />

in the success of a tourism education system. They<br />

have further identified a number of issues effecting<br />

the success of efforts to prepare educators.<br />

Structural issues involve a range of contextual<br />

factors that create somewhat unique problems.<br />

These include the late arrival of tourism as a field<br />

of education and training, a lack of industry<br />

consensus on the need for education, the diverse<br />

nature of tourism/hospitality education and training,<br />

the multiple educational demands of a rapidly<br />

growing industry, the lack of institutional structures<br />

to support tourism education, a shortage of<br />

positions of tourism educators, and the lack of<br />

advanced level programmes to properly train<br />

tourism educators.<br />

In addition, there are a range of professional<br />

issues that must be taken into account by<br />

individuals interested in pursuing a career in<br />

tourism education. The most significant of these<br />

are the lack of clear career path for tourism<br />

educators, and the conflict between the demand for<br />

a strong academic training as well as practical<br />

experience. These combined, create powerful<br />

forces that impact heavily upon both current and<br />

future educators. In addition, the need to develop a<br />

specialised disciplinary expertise, while achieving a<br />

broad interdisciplinary understanding of tourism,<br />

must be addressed by the committed educator.<br />

All of the foregoing, combined with pressure to<br />

gain international experience, while at the same<br />

time demonstrating a strong local commitment,<br />

creates strong pressures on the young instructor/<br />

scholar. These pressures, added to a lack of welldeveloped<br />

supporting teaching materials, creates a<br />

serious challenge for administrators who seek to<br />

support the educational goals and efforts of future<br />

faculty members. A critical principle underlying<br />

efforts to educate future educators is the need to<br />

education, computer-assisted 169<br />

ensure that their training is sensitive to the needs of<br />

the industry. At the same time it is essential to stress<br />

that academic programming in tourism should not<br />

be totally driven by industry. In addition to their<br />

pragmatic responsibilities, the educators of tomorrow<br />

must be prepared to provide intellectual and<br />

conceptual leadership to a rapidly evolving industry.<br />

See also: cross-cultural education; crosstraining;<br />

curriculum design; education,<br />

entrepreneurial; executive development; human<br />

resources development; learning curve; modular<br />

programme<br />

J.R. BRENT RITCHIE, CANADA<br />

education, computer-assisted<br />

Computer applications in education include �1)<br />

computer-assisted instruction which use this as a<br />

self-contained teaching machine to present discrete<br />

lessons through drill and practice, tutorials, simulations<br />

and games, and problem-solving; �2) computer-managed<br />

instruction which helps to organise<br />

instruction and track student progress; �3) computer-mediated<br />

communications which use software<br />

applications such as electronic mail, computer<br />

conferencing, groupware and electronic bulletin<br />

boards; and �4) computer-based multimedia which<br />

integrate various voice, video, and computer<br />

technologies into a single, easily accessible delivery<br />

system, including voice recognition and language<br />

translation features. A major advantage of using<br />

computers to facilitate learning includes an enhanced<br />

capacity for self-paced learning on an<br />

individualised basis with immediate feedback. A<br />

limitation of this system is the cost of software and<br />

the need to motivate and train educators to<br />

develop instructional packages and networks in<br />

the face of rapidly changing information technology<br />

advances. Widespread computer illiteracy<br />

still exists, in addition to those who even do not<br />

have access to computers or computer networks.<br />

The explosive expansion of the Internet has<br />

emphasised its remarkable ability to link colleges,<br />

universities, schools, companies and private citizens<br />

with learning systems and resources. The Internet<br />

is a revolutionising force for improving the

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