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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Table of Contents<br />

Creating a new Conference Template from Scratch ................................................ 10-4<br />

Saving an Ongoing or Operator Conference as a Template ................................. 10-10<br />

Starting an Ongoing Conference From a Template ....................................................... 10-11<br />

Starting an Operator Conference from a Template ....................................... 10-11<br />

Scheduling a Reservation From a Conference Template .............................................. 10-13<br />

Deleting a Conference Template ...................................................................................... 10-14<br />

<strong>Polycom</strong> Conferencing for Microsoft Outlook® . . . . . . . . . . . . . . . . . . . . . . . . .11-1<br />

Setting up the Calendaring Solution ................................................................................. 11-2<br />

Calendaring <strong>Guide</strong>lines ............................................................................................... 11-7<br />

Creating and Connecting to a Conference ........................................................................ 11-9<br />

Creating a Conference ................................................................................................. 11-9<br />

Connecting to a Conference ...................................................................................... 11-10<br />

<strong>RMX</strong> Standalone Deployment .......................................................................... 11-11<br />

<strong>RMX</strong> and <strong>Polycom</strong> DMA System Deployment .............................................. 11-11<br />

<strong>Polycom</strong> Solution Support ........................................................................................ 11-11<br />

Conference and Participant Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12-1<br />

General Monitoring .............................................................................................................. 12-2<br />

Monitoring Video Switching Conferences ................................................................ 12-2<br />

Conference Level Monitoring ............................................................................................. 12-3<br />

Monitoring Operator Conferences and Participants Requiring Assistance ...... 12-10<br />

Requesting Help ................................................................................................. 12-11<br />

Request to Speak ................................................................................................. 12-11<br />

Participant Alerts List ........................................................................................ 12-12<br />

Participant Level Monitoring ............................................................................................ 12-14<br />

IP Participant Properties ................................................................................... 12-15<br />

Monitoring ISDN/PSTN Participants ............................................................. 12-23<br />

Monitoring Telepresence Participant Properties ........................................... 12-28<br />

Recording Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13-1<br />

Creating Multiple Virtual Recording Rooms on the RSS ............................................... 13-2<br />

Configuring the <strong>RMX</strong> to Enable Recording ...................................................................... 13-2<br />

Defining the Recording Link ...................................................................................... 13-2<br />

Enabling the Recording Features in a Conference IVR Service ............................. 13-4<br />

Enabling the Recording in the Conference Profile .................................................. 13-5<br />

Recording Link Encryption ......................................................................................... 13-6<br />

Recording Link Encryption Flag Setting ........................................................... 13-6<br />

Recording Link Settings ....................................................................................... 13-7<br />

Managing the Recording Process ....................................................................................... 13-8<br />

Recording Link Layout ................................................................................................ 13-8<br />

Using the <strong>RMX</strong> Web Client to Manage the Recording Process ............................. 13-9<br />

Using DTMF Codes to Manage the Recording Process ........................................ 13-11<br />

Conference Recording with Codian IP VCR .................................................................. 13-11<br />

Users, Connections and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14-1<br />

<strong>RMX</strong> Users ............................................................................................................................. 14-1<br />

Administrator ........................................................................................................ 14-1<br />

Operator ................................................................................................................. 14-1<br />

Chairperson ........................................................................................................... 14-1<br />

Auditor ................................................................................................................... 14-1<br />

<strong>Polycom</strong>, Inc vii

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