RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

Appendix G
Configuring Direct Connections to RMX
Direct connection to the RMX is necessary if you want to:
• Modify the RMX’s Factory Default Management Network settings without using the USB
key.
• Connect to the RMX’s Alternate Management Network for support purposes.
• Connect to the RMX via a modem.
Direct connections to the RMX are not supported when the RMX is in Ultra Secure Mode.
For more information see "Ultra Secure Mode” on page F-6.
Management Network (Primary)
If you do not want to use the USB key method of modifying the RMX’s Management Network
parameters, it is necessary to establish a direct connection between a workstation and the
RMX.
Alternate Management Network
The Alternate Management Network enables direct access to the RMX for support purposes.
While being separate from all other networks, it has identical functionality to the Management
Network.
Support personnel can log in and used it to manage the RMX if a connection to the
Management Network cannot be made or if internet access to the host network is blocked by
LAN security or a firewall.
The Alternate Management Network cannot be configured and operates according to factory
defaults.
The administrator’s Login name, Password, viewing and system permissions on the
Alternate Management Network are the same as those on the Management Network.
Once logged in, the RMX Web Client behaves as if the administrator had logged in on the
Management Network.
Connection to the Alternate Management Network bypasses LAN and Firewall security. Strict control
of access to LAN 3 port is recommended.
The Alternate Management Network network is only available if Network Separation has not been
performed. For more information, see "Multiple Network Services” on page 15-45.
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