RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Polycom RMX 1500/2000/4000 Administrator’s Guide Call Flows IP Participants Call flow changes according to the connection protocols: IP or ISDN. This section describes the call flows between two endpoints connect via one gateway. For call flows describing connections between two endpoints via two gateways, or a connection of an endpoint to a conference running on MCU via a gateway, see "Basic Cascading using ISDN Cascaded Link” on page 4-5. Two calling methods are available: • Direct - the dialing string includes the destination number/conference ID and the call is routed directly to the destination endpoint/conference. This is the recommended method. • Via Gateway IVR - the call connects to the gateway, where through interaction with the IVR, the destination number is entered using DTMF codes. Direct Dialing The calling endpoint enters the dialing string that includes the access numbers to the RMX Gateway Profile and the number of the destination endpoint. Up to 10 destination numbers can be entered in one string. The call connects to the RMX Gateway Profile and a Gateway Session is created. The dial-in participant is automatically connected to it. During the connection phase, the number being dialed is displayed on the screen of the calling endpoint. If the call is not answered or it cannot be completed using one communication protocol, the system will try to connect the endpoint using the next communication protocol according to the selected protocols in the following order: H.323, SIP and ISDN. PSTN numbers are identified separately and are dialed immediately without trying other connections. If the call is busy, the system will not try to connect the endpoint using another protocol. If the call is not completed after trying all possible protocols, the system displays the number that was dialed on the calling endpoint’s screen and the reason for not completing the call. For details, see "Connection Indications” on page 18-17. When the call is connected, a new Gateway Session is created and added to the ongoing Conferences list. 18-2 Polycom, Inc.
Dialing from H.323 Endpoints Chapter 18-Gateway Calls Figure 18-1Dialing String and Call Flow from H.323 Endpoint to One, Two or Three Endpoints The calling endpoints can dial to one, two or several endpoints (up to ten) in one dialing string. The dialing string includes the following components: [MCU prefix in GK] - the prefix with which the RMX is registered to the gatekeeper. [GW Profile ID] - The ID of the Gateway Profile to be used for routing the call to the destination endpoint or DMA, as defined in the RMX Gateway Profiles. It includes the parameters of the call to the destination. * - indicates H.323, SIP or ISDN connection protocol to the destination endpoint (followed by the appropriate destination number). Placing this delimiter before the destination number causes the system to try to connect the endpoint using H.323 first, then SIP and lastly ISDN according to the selected protocols. ** - indicates a PSTN connection to the destination endpoint (followed by the appropriate destination number). [Destination number] - the destination number as alias, IPv4 address or ISDN/PSTN number. The dialing string: [MCU prefix in GK][GW Profile ID]*[Destination Number, first participant]*[Destination Number, second participant]**[Destination number]......*[Destination Number, tenth participant] For example, If the MCU Prefix in the GK is 91 and the GW Profile ID is 2000, and the destination number is 3456 (SIP) enter: 912000*3456. To invite two participants: SIP: 3456 and ISDN: 9251444, enter: 912000*3456*9251444. To invite two participants: SIP: 3456 and a PSTN participant whose number is 9251234, enter: 912000*3456**9251234. Polycom, Inc. 18-3
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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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