RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

Polycom RMX 1500/2000/4000 Administrator’s Guide
Software Management
The Software Management menu is used to backup and restore the RMX's configuration files
and to download MCU software.
Backup and Restore Guidelines
• Direct access to the RMX file system is disabled in both Ultra Secure Mode and standard
security mode.
• System Backup can only be performed by an administrator.
• The System Backup procedure creates a single backup file that can be viewed or
modified only by developers.
• A System Backup file from one system can be restored on another system.
• To ensure file system consistency, all configuration changes are suspended during the
backup procedure.
• The following parameters, settings and files are backed up:
— MCMS configuration files (/mcms/Cfg):
— Network and service configurations,
— Rooms,
— Profiles
— Reservations
— System Flags
— Resource Allocation
— IVR messages, music
— RMX Web Client user setting - fonts, windows
— RMX Web Client global settings – notes, address book, language
— Private keys and certificates (TLS)
— Conference participant settings
— Operation DB (administrator list)
— SNMP settings
— Time configuration
• CDR files are not included in the backup process and should be backed up manually by
saving the CDR files to a destination device.
Using Software Management
To backup configuration files:
1 On the RMX menu, click Administration > Software Management > Backup
Configuration.
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