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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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<strong>Polycom</strong> <strong>RMX</strong> 1500/<strong>2000</strong>/4000 Administrator’s <strong>Guide</strong><br />

17 Repeat steps 15 and 16 to select the audio files for the required messages.<br />

The following types of messages and prompts can be enabled:<br />

Table 16-6 Conference IVR Service Properties - General Voice Messages<br />

Message Type Description<br />

Chairperson Exit Informs all the conference participants that the chairperson has left<br />

the conference, causing the conference to automatically terminate<br />

after a short interval.<br />

Note: This message is played only when the Requires Chairperson<br />

option is selected in the Conference Profile - IVR dialog box.<br />

Chairperson Help<br />

Menu<br />

Change Chairperson<br />

Password<br />

Change Conference<br />

Password<br />

Change Password<br />

Failure<br />

Change Passwords<br />

Menu<br />

A voice menu is played upon a request from the chairperson, listing<br />

the operations and their respective DTMF codes that can be<br />

performed by the chairperson. The playback can be stopped any<br />

time.<br />

Note: If you modify the default DTMF codes used to perform various<br />

operations, the default voice files for the help menus must be<br />

replaced.<br />

Requests the participant to enter a new chairperson password when<br />

the participant is attempting to modify the chairperson password.<br />

Requests the participant to enter a new conference password when<br />

the participant is attempting to modify the conference password.<br />

A message played when the participant enters an invalid password,<br />

for example when a password is already in use.<br />

This voice menu is played when the participants requests to change<br />

the conference password. This message details the steps required to<br />

complete the procedure.<br />

Conference is Locked This message is played to participants attempting to join a Secured<br />

conference.<br />

Conference is<br />

Secured<br />

Conference is<br />

unsecured<br />

Confirm Password<br />

Change<br />

This message is played when the conference status changes to<br />

Secure as initiated by the conference chairperson or participant<br />

(using DTMF code *71).<br />

This message is played when the conference status changes to<br />

Unsecured as initiated by the conference chairperson or participant<br />

(using DTMF code #71).<br />

Requests the participant to re-enter the new password.<br />

Dial Tone The tone that will be played to indicate a dialing tone, to let the calling<br />

participant enter the destination number.<br />

End Time Alert Indicates that the conference is about to end.<br />

Enter Destination ID Prompts the calling participant for the destination number. Default<br />

message prompts the participant for the conference ID (same<br />

message as in the Entry Queue IVR Service).<br />

First to Join Informs the participant that he or she is the first person to join the<br />

conference.<br />

16-12 <strong>Polycom</strong>, Inc.

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