RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

Polycom RMX 1500/2000/4000 Administrator’s Guide
The CDR File
CDR File Formats
The conference CDR records can be retrieved and archived in the following two formats:
• Unformatted data – Unformatted CDR files contain multiple records in “raw data”
format. The first record in each file contains general conference data. The remaining
records contain event data, one record for each event. Each record contains field values
separated by commas. This data can be transferred to an external program such as
Microsoft Excel for billing purposes.
The following is a sample of an unformatted CDR file:
Conference
summary record
Event code
Event records
Figure 17-1 Unformatted CDR File
• Formatted text – Formatted CDR files contain multiple sections. The first section in each
file contains general conference data. The remaining sections contain event data, one
section for each event. Each field value is displayed in a separate line, together with its
name. This data can be used to generate a summary report for a conference
The field names and values in the formatted file will appear in the language being used for the RMX
Web Client user interface at the time when the CDR information is retrieved.
17-2 Polycom, Inc.