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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Appendix H-Setting the <strong>RMX</strong> for Integration Into Microsoft Environment<br />

Verifying the <strong>RMX</strong> Conferencing Entity Routing Name and Profile<br />

<strong>RMX</strong> conferencing entity can be dialed directly from the buddy list of the Office<br />

Communications client or the Lync client if its routing name matches the user name of Active<br />

Directory account you created and Registration is enabled in the Conference Profile assigned<br />

to it.<br />

• To ensure that the <strong>RMX</strong> meeting room or conferencing entity is properly configured for<br />

registration the following parameters must be defined:<br />

— The user name on the conferencing entity in Active Directory account must be<br />

identical to its Routing Name on the <strong>RMX</strong>.<br />

For example, if the SIP URI in the Active Directory is sip:vmr10@wave4.eng, it must<br />

be defined as vmr10 in the Routing Name field of that <strong>RMX</strong> conferencing entity.<br />

— In the Profile field, make sure that a conference Profile that has been enabled for SIP<br />

registration is selected.<br />

Monitoring the Registration Status of a Conferencing Entity in the <strong>RMX</strong> Web Client<br />

or <strong>RMX</strong> Manager Application<br />

The Status of the SIP registration can be viewed in the appropriate conferencing Entity list<br />

or when displaying its properties.<br />

Conferencing Entity List<br />

The list of conferencing entity includes an additional column - SIP Registration, which<br />

indicates the status of its registration with the SIP server. The following statuses are<br />

displayed:<br />

• Not configured - Registration with the SIP Server was not enabled in the Conference<br />

Profile assigned to this conferencing Entity. In Multiple Networks configuration, If one<br />

service is not configured while others are configured and registered, the status reflects<br />

the registration with the configured Network Services. The registration status with each<br />

SIP Server can be viewed in the Properties - Network Services dialog box of each<br />

conferencing entity.<br />

• Failed - Registration with the SIP Server failed.<br />

This may be due to incorrect definition of the SIP server in the IP Network Service, or<br />

the SIP server may be down, or any other reason the affects the connection between the<br />

<strong>RMX</strong> or the SIP Server to the network.<br />

• Registered - the conferencing entity is registered with the SIP Server.<br />

<strong>Polycom</strong>, Inc. H-55

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