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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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<strong>Polycom</strong> <strong>RMX</strong> 1500/<strong>2000</strong>/4000 Administrator’s <strong>Guide</strong><br />

d Click OK.<br />

7 Reset the <strong>RMX</strong>:<br />

a In the <strong>RMX</strong> Management pane, click the Hardware Monitor button.<br />

The Hardware Monitor pane is displayed.<br />

b Click the Reset ( ) button.<br />

8 Install the <strong>RMX</strong> Manager. For more information see "Installing the <strong>RMX</strong> Manager” on<br />

page 19-1.<br />

Using an Internal Certificate Authority<br />

If your TLS certificate was created and issued by an Internal Certificate Authority, it may not<br />

be seen as having been issued by a trusted Certificate Authority. The <strong>RMX</strong> Manager is not<br />

downloaded successfully and a warning is received stating that the certificate was not<br />

issued by a trusted Certificate Authority.<br />

To add the Internal Certificate Authority as a trusted Certificate Authority:<br />

1 Navigate to the folder where the certificate (.cer) file is saved.<br />

2 Open the certificate file.<br />

3 Click the Detail tab.<br />

4 Click the Copy to File button.<br />

19-28 <strong>Polycom</strong>, Inc.

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