RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Polycom RMX 1500/2000/4000 Administrator’s Guide Alternatively, in the IVR Services list, right-click the Conference IVR Service and then select Set Default Conference IVR Service. The IVR Service is displayed in bold, indicating that it is the current default service. To select the Default Entry Queue IVR Service: >> In the IVR Services list, select the Entry Queue IVR Service to be defined as the default, and then click Set Default Entry Queue IVR Service ( ) button. Alternatively, in the Conference IVR Services list, right-click the Entry Queue IVR Service and then select Set Default Entry Queue IVR Service. The default Entry Queue IVR Service is displayed in bold, indicating that it is the current default service. Modifying the Conference or Entry Queue IVR Service Properties You can modify the properties of an existing IVR Service, except the service name and language. To modify the properties of an IVR Service: 1 In the RMX Management pane, click IVR Services. 16-26 Polycom, Inc.
Chapter 16-IVR Services 2 In the IVR Services list, Click the IVR Service to modify. For more information about the tabs and options of this dialog box, see "Defining a New Conference IVR Service” on page 16-7. 3 Modify the required parameters or upload the required audio files. 4 Click OK. Polycom, Inc. 16-27
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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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