RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Polycom RMX 1500/2000/4000 Administrator’s Guide Table 20-13 Hot Backup Field Description Synchronization Status 3 Click OK. Modifications to the Master MCU Requiring System Reset The status of the synchronization between the Master and Slave MCUs in the Hot Backup configuration is indicated as: • OK - Hot Backup is functioning normally, and the Master and Slave MCUs are synchronized. • Attempting - Hot Backup is attempting to synchronize the Master and Slave MCUs. • Fail - A failure occurred while trying to synchronize the paired MCUs. • None - Hot Backup has not been enabled. Modifications to the configuration of the Master MCU that require a System Reset cannot be performed while Hot Backup is enabled. To modify the Master MCU configuration: 1 Disable the Hot Backup on the Master and Slave MCUs. 2 Modify the Master MCUs configuration. 3 Reset the Master MCU. 4 When the reset is complete, enable Hot Backup on the Master and Slave MCUs. 5 If required, reset the Slave MCU. 20-38 Polycom, Inc.
Audible Alarms Using Audible Alarms Chapter 20-RMX Administration and Utilities In addition to the visual cues used to detect events occurring on the RMX, an audible alarm can be activated and played when participants request Operator Assistance. The Audible Alarm functionality for Operator Assistance requests is enabled for each MCU in either the RMX Web Client or RMX Manager. The Audible Alarm played when Operator Assistance is requested is enabled and selected in the Setup > Audible Alarm > User Customization. When the Audible Alarm is activated, the *.wav file selected in the User Customization is played, and it is repeated according to the number of repetitions defined in the User Customization. If more than one RMX is monitored in the RMX Manager, the Audible Alarm must be enabled separately for each RMX installed in the site/configuration. A different *.wav file can be selected for each MCU. When multiple Audible Alarms are activated in different conferences or by multiple MCUs, the Audible Alarms are synchronized and played one after the other. It is important to note that when Stop Repeating Alarm is selected from the toolbar from the RMX Web Client or RMX Manager, all activated Audible Alarms are immediately halted. Audible Alarm Permissions An operator/administrator can configure the Request Operator Assistance audible alarm, however Users with different authorization level have different configuration capabilities as shown in Table 20-14. Table 20-14 Audible Alarm Permissions Option Operator Administrator User Customization Download Audible Alarm File Stop Repeating Alarms Stop Repeating Message The RMX User can stop playing the audible alarm at any time. If more than one audible alarm has been activated, all activated alarms are immediately stopped. If after stopping the Audible Alarms a new Operator Assistance request event occurs, the audible alarm is re-activated. To stop the Audible Alarm on the RMX Client or RMX Manager: >> On the RMX menu, click Setup > Audible Alarms >Stop Repeating Alarm. When selected all audible alarms are immediately stopped. Polycom, Inc. 20-39
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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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