RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Polycom RMX 1500/2000/4000 Administrator’s Guide Table A-1 Call Disconnection Causes (Continued) Disconnection Cause Description H323 call closed. Small bandwidth The gatekeeper allocated insufficient bandwidth to the connection with the endpoint. H323 call closed. No port left There are no free ports left in the IP card. Caller not registered The calling endpoint is not registered in the gatekeeper. H323 call closed. ARQ timeout The endpoint sent an ARQ message to the gatekeeper, but the gatekeeper did not respond before timeout. H323 call closed. DRQ timeout The endpoint sent a DRQ message to the gatekeeper, but the gatekeeper did not respond before timeout. H323 call closed. Alt Gatekeeper failure An alternate gatekeeper failure occurred. H323 call closed. Gatekeeper failure A gatekeeper failure occurred. H323 call closed. Remote busy The endpoint was busy. (Applicable only to dial-out) H323 call closed. Normal The call ended normally, for example, the endpoint disconnected. H323 call closed. Remote reject The endpoint rejected the call. H323 call closed. Remote unreachable The call remained idle for more than 30 seconds and was disconnected because the destination device did not answer. Possible causes can be due to network problems, the gatekeeper could not find the endpoint's address, or the endpoint was busy or unavailable (for example, the “do not disturb” status is selected). H323 call closed. Unknown reason The reason for the disconnection is unknown, for example, the endpoint disconnected without giving a reason. H323 call closed. Faulty destination address Incorrect address format. H323 call closed. Small bandwidth The gatekeeper allocated insufficient bandwidth to the connection with the endpoint. H323 call closed. Gatekeeper reject ARQ The gatekeeper rejected the endpoint's ARQ. H323 call closed. No port left There are no ports left in the IP card. H323 call closed. Gatekeeper DRQ The gatekeeper sent a DRQ. H323 call closed. No destination IP address H323 call. Call failed prior or during the capabilities negotiation stage H323 call closed. Audio channels didn't open before timeout For internal use. The endpoint did not send its capabilities to the gatekeeper. The endpoint did not open the audio channel. A-2 Polycom, Inc.
Table A-1 Call Disconnection Causes (Continued) Disconnection Cause Description H323 call closed. Remote sent bad capability H323 call closed. Local capability wasn't accepted by remote H323 failure Internal error occurred. H323 call closed. Remote stop responding Appendix A-Disconnection Causes There was a problem in the capabilities sent by the endpoint. The endpoint did not accept the capabilities sent by the gatekeeper. The endpoint stopped responding. H323 call closed. Master slave problem A People + Content cascading failure occurred. SIP bad name The conference name is incompatible with SIP standards. SIP bad status A general IP card error occurred. SIP busy everywhere The participant's endpoints were contacted successfully, but the participant is busy and does not wish to take the call at this time. SIP busy here The participant's endpoint was contacted successfully, but the participant is currently not willing or able to take additional calls. SIP capabilities don't match The remote device capabilities are not compatible with the conference settings. SIP card rejected channels The IP card could not open the media channels. SIP client error 400 The endpoint sent a SIP Client Error 400 (Bad Request) response. The request could not be understood due to malformed syntax. SIP client error 402 The endpoint sent a SIP Client Error 402 (Payment Required) response. SIP client error 405 The endpoint sent a SIP Client Error 405 (Method Not Allowed) response. The method specified in the Request-Line is understood, but not allowed for the address identified by the Request-URI. SIP client error 406 The endpoint sent a SIP Client Error 406 (Not Acceptable) resources. The remote endpoint cannot accept the call because it does not have the necessary responses. The resource identified by the request is only capable of generating response entities that have content characteristics not acceptable according to the Accept header field sent in the request. Polycom, Inc. A-3
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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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