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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Video Preview<br />

Video Preview <strong>Guide</strong>lines<br />

Chapter 3-Additional Conferencing Information<br />

<strong>RMX</strong> users can preview the video sent from the participant to the conference (MCU) and the<br />

video sent from the conference to the participant. It enables the <strong>RMX</strong> users to monitor the<br />

quality of the video sent and received by the participant and identify possible quality<br />

degradation.<br />

The video preview is displayed in a separate window independent to the <strong>RMX</strong> Web Client.<br />

All Web Client functionality is enabled and conference and participant monitoring as well<br />

as all other user actions can be performed while the video preview window is open and<br />

active. Live video is shown in the preview window as long as the window is open. The<br />

preview window closes automatically when the conference ends or when participant<br />

disconnects from the conference. It can also be closed manually by the <strong>RMX</strong> user.<br />

• Video preview is available in Continuous Presence and Video Switching conferences.<br />

• Video preview window size and resolution are adjusted to the resolution of the PC that<br />

displays the preview.<br />

• Video Preview of the video sent from the conference to the participant is shown<br />

according to the line rate and video parameters of the level threshold to which the<br />

participant is connected.<br />

• In versions up to and including <strong>Version</strong> 7.2.2, only users with Administrator<br />

authorization could request to view a video preview. In later versions, all users can<br />

view a video preview.<br />

• Video preview is supported with MPM+ and MPMx cards.<br />

• Only one preview window can be displayed for each <strong>RMX</strong> Web Client connection<br />

(workstation).<br />

• Only one preview window can be displayed for a single conference and up to four<br />

preview windows can be displayed for each media card on different workstations (one<br />

per workstation and one per conference). For example, if the <strong>RMX</strong> contains two media<br />

cards, and there are 5 conferences running on the <strong>RMX</strong>, if five conferences are running<br />

on the same media card, only four conferences can be previewed from four different<br />

workstations. If four or less conferences are running on one media card and the<br />

remaining conferences are running on the other media card, all five conferences can be<br />

previewed.<br />

• Live video that is shown in the preview window does not include the Content when it<br />

is sent by the participant.<br />

• Video Preview is supported in cascaded conferences.<br />

• If the video preview window is opened when the IVR slide is displayed to the<br />

participant, it will also be displayed in the video preview window.<br />

• Video Preview is not supported in <strong>RMX</strong> Manager application.<br />

• Video Preview is not supported with H.264 High Profile<br />

• Video Preview is not supported for RTV endpoints.<br />

• Video Preview is disabled in encrypted conferences.<br />

• Video preview cannot be displayed when the participant’s video is suspended.<br />

• Participant’s video preview and the CMAD window cannot be open and running<br />

simultaneously on the same PC as both require the same DirectDraw resource.<br />

<strong>Polycom</strong>, Inc. 3-19

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