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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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<strong>RMX</strong> Manager Application<br />

19<br />

The <strong>RMX</strong> Manager is the Windows version of the <strong>RMX</strong> Web Client. It can be used instead of<br />

the <strong>RMX</strong> Web Client for routine <strong>RMX</strong> management and for <strong>RMX</strong> management via a modem<br />

connection. For more information on using the <strong>RMX</strong> Manager via a modem connection, see<br />

"Connecting to the <strong>RMX</strong> via Modem” on page G-7.<br />

Using the <strong>RMX</strong> Manager application, a single user can control a single or multiple <strong>RMX</strong><br />

units as well as conferences from multiple <strong>RMX</strong>s. <strong>RMX</strong> 1500/<strong>2000</strong>/4000 can be managed<br />

and controlled by the <strong>RMX</strong> Manager application.<br />

The <strong>RMX</strong> Manager can list and monitor:<br />

• Up to 20 <strong>RMX</strong> systems in the MCUs pane<br />

• Up to 800 conferences in the Conferences pane<br />

• Up to 1600 participants in the Participants pane<br />

The <strong>RMX</strong> Manager is faster than the <strong>RMX</strong> Web Client and can give added efficiency to <strong>RMX</strong><br />

management tasks, especially when deployed on workstations affected by:<br />

• Lack of performance due to bandwidth constraints within the LAN/WAN<br />

environment.<br />

• Slow operation and disconnections that can be caused by the anti-phishing component<br />

of various antivirus applications.<br />

Users with Auditor authorization level cannot connect to the <strong>RMX</strong> via the <strong>RMX</strong> Manager application<br />

and must use the <strong>RMX</strong> Web Client.<br />

Installing the <strong>RMX</strong> Manager<br />

The <strong>RMX</strong> Manager application can be downloaded from one of the <strong>RMX</strong> systems installed<br />

in your site or from <strong>Polycom</strong> web site at<br />

http://www.polycom.com/support.<br />

Upgrade Notes<br />

• When upgrading the <strong>RMX</strong> Manager application, it is recommended to backup the MCU list using<br />

the Export <strong>RMX</strong> Manager Configuration option. For more details, see "Import/Export <strong>RMX</strong><br />

Manager Configuration” on page 19-23.<br />

When upgrading the <strong>RMX</strong> Manager from a major version (for example, version 7.0) to a maintenance<br />

version of that version (for example, 7.0.x), the installation must be performed from the same MCU<br />

(IP address) from which the major version (for example, version 7.0) was installed.<br />

If you are upgrading from another MCU (different IP address), you must first uninstall the <strong>RMX</strong><br />

Manager application using Control Panel > Add or Remove Programs.<br />

<strong>Polycom</strong>, Inc. 19-1

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