RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Polycom RMX 1500/2000/4000 Administrator’s Guide Message Overlay for Text Messaging Guidelines Message Overlay allows the operator or administrator to send text messages to a single, several or all participants during an ongoing conference. The text message is seen as part of the in the participant’s video layout on the endpoint screen or desktop display. Overlay Message Overlay • Message Overlay messaging is supported in: — MPM+ and MPMx Card Configuration Modes, with a few differences in implementation between the two modes — continuous Presence (CP) conferences — in Same Layout mode — in encrypted conferences It is not available for Video Switching (VSW) conferences. • Messages Overlay can be enabled or disabled during the ongoing conference. • Text messages Content can be changed on the fly during the ongoing conference. • Message Overlay text messages are supported in Unicode or ASCII characters. • The number of characters for each language can vary due to the type of font used, for example, the available number of characters for Chinese is 32, while for English and Russian it is 48. — In some languages, for example Russian, when large font size is selected, both rolling and static messages may be truncated if the message length exceeds the resolution width. • Changes to the Message Overlay display characteristics (position, size, color and speed) are immediately visible to all participants. Changes to the Message Overlay Content are immediately visible to all participants. When there is a current Message Overlay: — The current message is stopped immediately. — The Display Repetition count is reset to 1. — The new message Content is displayed times or until it is stopped and replaced by another Content change. • If a Repeating Message is modified before it has completed all its repetitions, it is changed immediately without completing all of its repetitions. The modified Repeating Message is displayed starting with repetition one. • Message Overlay messaging is not supported in Lecture mode. • Participants that have their video suspended do not receive Message Overlays messages. 1-42 Polycom, Inc.
Chapter 1-Conference Profiles • Message Overlay text messages cannot be sent via the Content channel. • Message Overlay messages are not displayed when the PCM menu is active. • Message Overlay text settings are not saved in the Conference Template when saving an ongoing conference as a Conference Template. • Sending text messages using Message Overlay can be enabled or disabled during the ongoing conference. For more details, see the RMX 1500/2000/4000 Getting Started Guide, "Sending Messages to All Conference Participants Using Message Overlay” on page 3-55. • Text messages can be sent to individual or several participants during the ongoing conferences. For more details, seethe RMX 1500/2000/4000 Getting Started Guide, "Sending Messages to Selected Participants Using Message Overlay” on page 3-65. For a detailed description of the Message Overlay parameters, see Table 1-9, “New Profile / Profile Properties - Message Overlay Tab,” on page 1-34. Polycom, Inc. 1-43
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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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