RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Polycom RMX 1500/2000/4000 Administrator’s Guide The "Upper Major" event results in an alarm being triggered. Perform an overall system check. If a temperature sensors reaches and passes "Upper Critical" then the Shelf Manager initiates a shutdown on the over-heated CNTL card. 22-40 Polycom, Inc.
Disconnection Causes Appendix A If a participant was unable to connect to a conference or was disconnected from a conference, the Connection Status tab in the Participant Properties dialog box indicates the call disconnection cause. In some cases, a possible solution may be displayed. A video participant who is unable to connect the video channels, but is able to connect as an audio only participant, is referred to as a Secondary participant. For Secondary participants, the Connection Status tab in the Participant Properties dialog box indicates the video disconnection cause. In some cases, a possible solution may be indicated. The table below lists the call disconnection causes that can be displayed in the Call Disconnection Cause field and provides an explanation of each message IP Disconnection Causes Table A-1 Call Disconnection Causes Disconnection Cause Description Disconnected by User The user disconnected the endpoint from the conference. Remote device did not open the encryption signaling channel Remote devices selected encryption algorithm does not match the local selected encryption algorithm The endpoint did not open the encryption signaling channel. The encryption algorithm selected by the endpoint does not match the MCU's encryption algorithm. Resources deficiency Insufficient resources available. Call close. Call closed by MCU The MCU disconnected the call. H323 call close. No port left for audio Insufficient audio ports. H323 call close. No port left for video The required video ports exceed the number of ports allocated to video in fixed ports. H323 call close. No port left for FECC The required data ports exceed the number of ports allocated to data in fixed ports. H323 call close. No control port left The required control ports exceed the number of ports allocated to control data in fixed ports. H323 call close. No port left for videocont The required video content ports exceed the number of ports allocated to video content in fixed ports. Polycom, Inc. A-1
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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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