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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Chapter 6-Entry Queues, Ad Hoc Conferences and SIP Factories<br />

SIP Registration & Presence for Entry Queues and SIP Factories<br />

Entry Queues and SIP Factories can be registered with SIP servers. This enables Office<br />

Communication Server or LYNC server client users to see the availability status (Available or<br />

Offline) of these conferencing entities and to connect to them directly from the Buddy List.<br />

<strong>Guide</strong>lines<br />

• The Entry Queue or SIP Factory must be added to the Active Directory as a User.<br />

• SIP Registration must be enabled in the Profile assigned to the Entry Queue or SIP Factory.<br />

For more information see Step of "Defining Profiles” on page 1-10.<br />

Monitoring Registration Status<br />

The SIP registration status can be viewed in the Entry Queue or SIP Factory list panes.<br />

The following statuses are displayed:<br />

• Not configured - Registration with the SIP Server was not enabled in the Conference<br />

Profile assigned to the Entry Queue or SIP Factory.<br />

• Failed - Registration with the SIP Server failed.<br />

This may be due to incorrect definition of the SIP server in the IP Network Service, or the<br />

SIP Server may be down, or any other reason the affects the connection between the<br />

<strong>RMX</strong> or the SIP Server to the network.<br />

• Registered - the conferencing entity is registered with the SIP Server.<br />

<strong>Polycom</strong>, Inc. 6-11

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