RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Polycom RMX 1500/2000/4000 Administrator’s Guide Table A-1 Call Disconnection Causes (Continued) Disconnection Cause Description SIP server error 500 The SIP server sent a SIP Server Error 500 (Server Internal Error) response. The server encountered an unexpected condition that prevented it from fulfilling the request. SIP server error 501 The SIP server sent a SIP Server Error 501 (Not Implemented) response. The server does not support the functionality required to fulfill the request. SIP server error 502 The SIP server sent a SIP Server Error 502 (Bad Gateway) response. The server, while acting as a gateway or proxy, received an invalid response from the downstream server it accessed in attempting to fulfill the request. SIP server error 503 The SIP server sent a SIP Server Error 503 (Service Unavailable) response. The server is temporarily unable to process the request due to a temporary overloading or maintenance of the server. SIP server error 504 The SIP server sent a SIP Server Error 504 (Server Time-out) response. The server did not receive a timely response from an external server it accessed in attempting to process the request. SIP server error 505 The SIP server sent a SIP Server Error 505 (Version Not Supported) response. The server does not support, or refuses to support, the SIP protocol version that was used in the request. SIP temporarily not available The participant's endpoint was contacted successfully but the participant is currently unavailable (e.g., not logged in or logged in such a manner as to preclude communication with the participant). SIP remote device did not respond in the given time frame The endpoint did not respond in the given time frame. SIP trans error TCP Invite A SIP Invite was sent via TCP, but the endpoint was not found. SIP transport error Unable to initiate connection with the endpoint. SIP unauthorized The request requires user authentication. SIP unsupported media type The server is refusing to service the request because the message body of the request is in a format not supported by the requested resource for the requested method. A-6 Polycom, Inc.
ISDN Disconnection Causes Table A-2 ISDN Disconnection Causes Disconnection Cause Number Summary Description 1 Unallocated (unassigned number) 2 No route to specified transit network (national use) Appendix A-Disconnection Causes No route to the number exists in the ISDN network or the number was not found in the routing table. • Ensure that the number appears in the routing table. • Ensure that it is a valid number and that correct digits were dialed. The route specified (transit network) between the two networks does not exist. 3 No route to destination No physical route to the destination number exists although the dialed number is in the routing plan. • The PRI D-Channel is malfunctioning. • Incorrect connection of the span or WAN. 4 Send special information tone 5 Misdialed trunk prefix (national use) Return the special information tone to the calling party indicating that the called user cannot be reached. A trunk prefix has erroneously been included in the called user number. 6 Channel Unacceptable The sending entity in the call does not accept the channel most recently identified. 7 Call awarded and being delivered in an Established channel The incoming call is being connected to a channel previously established for similar calls. 8 Pre-Emption The call has been pre-empted. 9 Pre-Emption – Circuit reserved for reuse Call is being cleared in response to user request. 16 Normal Call Clearing Call cleared normally because user hung up. 17 User Busy Dialed number is busy. 18 No User Responding The called user has not answered the call. 19 No Answer from User (User Alerted) Called user has received call alert, but has not responded within a prescribed period of time. Internal network timers may initiate this disconnection. 20 Subscriber Absent User is temporarily absent from the network - as when a mobile user logs off. 21 Call Rejected Called number is either busy or has compatibility issues. Supplementary service constraints in the network may also initiate the disconnection. Polycom, Inc. A-7
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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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