RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

Connection Indications
Chapter 18-Gateway Calls
Gateway Sessions are monitored in the same way as the conferences. For more details on
monitoring conferences, see RMX 2000 Administrator’s Guide, "Conference Level Monitoring”
on page 12-3.
During the connection process to the other endpoints, the system displays on the calling
participant’s screen the called number and the connection status.
A Maximum of 32 characters can be displayed for connection indications. If the displayed
information is longer than 32 characters the text is truncated.
If the system dials out to only one destination endpoint, the dialed number is not shown,
only the connection status.
If the destination endpoint is ISDN, the system displays the connection progress in
percentages, where the percentages represent various stages in the connection process as
follows:
• Up to 60% the connection of the ISDN channels (up to 30 channels can be connected
when E1 is used for the connection).
• 60% - 80% BONDING stage
• 80% - 90% Capability exchange stage
• 90% - 99% Media connection stage
Once the call is completed, the indications are cleared.
If the call is not completed after trying all possible protocols, the system displays the
number that was dialed on the calling endpoint’s screen and one of the following causes:
• Busy - the far endpoint is in another call. In such a case, the system does not try to
connect using another communication protocol.
• Rejected - the far endpoint has rejected the call. In such a case, the system will try to
connect using another communication protocol.
• Unreached - the number could not be resolved by the gatekeeper or the SIP proxy or
could not be found on the network. In such a case, the system will try to connect using
another communication protocol.
• Failed - any reason causing the system not to complete the connection process. In such a
case, the system will try to connect using another communication protocol.
You can hide the connection indications by changing the system configuration. For more
details, see "System Configuration” on page 18-16.
Gateway Session Parameters
Additional ISDN and PSTN Participants cannot dial in directly to the Gateway Session once it was
started.
Gateway Session Name
The RMX creates a new conference that acts as a Gateway Session with a unique ID whose
display name is composed of the following components:
• The prefix GW_,
• The Gateway Profile display name. For example, Default_GW_Session
• (number) where the number is a gateway conference counter.
Polycom, Inc. 18-17