RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

Polycom RMX 1500/2000/4000 Administrator’s Guide
Configuring the RMX for Federated (ICE) Dialing ........................................................ H-66
Monitoring the Connection to the STUN and Relay Servers in the
ICE Environment ........................................................................................................ H-68
Monitoring the Participant Connection in ICE Environment .............................. H-68
Active Alarms and Troubleshooting ................................................................................ H-71
Active Alarms .............................................................................................................. H-71
ICE Active Alarms ...................................................................................................... H-72
Troubleshooting .......................................................................................................... H-73
Known Issues ............................................................................................................... H-74
Polycom Solution Support ......................................................................................... H-74
Appendix I - Restoring Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-1
USB Restore Defaults ............................................................................................................. I-1
USB Ports on RMX 1500/2000/4000 ............................................................................ I-1
Restore to Factory Security Defaults .................................................................................... I-2
Comprehensive Restore to Factory Defaults ...................................................................... I-3
Comprehensive Restore to Factory Defaults Procedure ........................................... I-3
Procedure A: Backup Configuration Files ........................................................... I-4
Procedure B: Restore to Factory Defaults ............................................................ I-4
Procedure C: Restore the System Configuration From the Backup ................ I-4
Appendix J - Polycom Open Collaboration Network (POCN) . . . . . . . . . . . . . . . .J-1
Collaboration With Cisco’s Telepresence Interoperability Protocol (TIP) ..................... J-1
Deployment Architectures .................................................................................................... J-2
Single Company Model - Polycom and Cisco Infrastructure ................................... J-2
Call Flows ......................................................................................................................... J-4
Multipoint call with DMA ..................................................................................... J-4
Multipoint call without DMA ............................................................................... J-5
Company to Company Models Using a Service Provider ........................................ J-6
Model 1 ............................................................................................................................. J-7
Call Flow .......................................................................................................................... J-8
Multipoint call via Service Provider - Model 1 ................................................... J-8
Model 2 ............................................................................................................................. J-9
Call Flow ........................................................................................................................ J-11
Multipoint call via Service Provider - Model 2 ................................................. J-11
Administration ...................................................................................................................... J-12
Gatekeepers ................................................................................................................... J-12
Standalone Polycom CMA System as a Gatekeeper ........................................ J-12
Standalone Cisco IOS Gatekeeper ...................................................................... J-12
Neighbored Cisco IOS and Polycom CMA Gatekeepers ................................ J-12
DMA ............................................................................................................................... J-12
CUCM ............................................................................................................................. J-12
Configuring the Cisco and Polycom Equipment ............................................................. J-13
Cisco Equipment ........................................................................................................... J-14
Polycom Equipment ..................................................................................................... J-14
Procedure 1: Set the MIN_TIP_COMPATIBILITY_LINE_RATE
System Flag ............................................................................................................ J-16
Procedure 2: Configuring RMX to statically route outbound SIP calls
to DMA or CUCM ................................................................................................. J-16
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