RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Polycom RMX 1500/2000/4000 Administrator’s Guide • Only the conference ID prompts should be configured. Other prompts are not supported in IVR Service Provider Only configuration. • PSTN, ISDN, H.323 calls to this Entry Queue are rejected. • The DMA must be configured to locate the IVR Service Provider Only Entry Queue on the RMX. To locate the Entry Queue the DMA requires the Entry Queue’s ID number and the RMX Central Signaling IP address (xxx.xx.xxx.xx). RMX Configuration Entry Queue IVR Service If required, create a special Entry Queue IVR Service in which the Operator Assistance option is disabled and only the Conference ID prompts are enabled. Entry Queue >> In the New Entry Queue dialog box, select IVR Service Provider Only. . — Enter the Entry Queue ID that will be used by the DMA to forward the SIP calls to this Entry Queue. — Select the special Entry Queue IVR Service if one was created. — Ad Hoc, Cascade and Enable ISDN/PSTN Dial-in options should not be selected with this type of Entry Queue. 6-8 Polycom, Inc.
SIP Factories Creating SIP Factories Chapter 6-Entry Queues, Ad Hoc Conferences and SIP Factories A SIP Factory is a conferencing entity that enables SIP endpoints to create Ad Hoc conferences. The system is shipped with a default SIP Factory, named DefaultFactory. When a SIP endpoint calls the SIP Factory URI, a new conference is automatically created based on the Profile parameters, and the endpoint joins the conference. The SIP Factory URI must be registered with the SIP server to enable routing of calls to the SIP Factory. To ensure that the SIP factory is registered, the option to register Factories must be selected in the Default IP Network Service. The maximum of number of SIP Factories that can be defined is: • RMX 1500 — 40 • RMX 2000 — 40 • RMX 4000 — 80 To create a new SIP Factory: 1 In the RMX Management - Rarely Used pane, click SIP Factories. 2 In the SIP Factories list pane, click the New SIP Factory button. The New Factory dialog box opens. Polycom, Inc. 6-9
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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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