RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Polycom RMX 1500/2000/4000 Administrator’s Guide Restore Factory Defaults You can erase the current RMX configuration and restore default factory settings. There are two Restore levels: • Standard Restore • Comprehensive Restore This tool is intended for Administrator users, to be performed prior to RMA. Standard Restore The Standard Restore level (default setting) deletes the following files: • CDR • Address Book • Log Files • Faults • Dump Files • Notes In addition all the conferencing entities are deleted: • Entry Queues • Profiles • Meeting Rooms • IVR Services • Default Network IP Service When the system is restarted, these conferencing entities are created based on the factory defaults. In addition, the Fast Configuration Wizard automatically opens, letting the user to define the Default IP Network Service. Comprehensive Restore Restoring Factory Defaults In addition to the Standard Restore, the system deletes the: • CFS license information • Management Network Service The MCU is restored to the settings it had when shipped from the factory. The Product Activation Key is required to re-configure the Management Network Service during the First Entry Configuration. For more information see the RMX 1500/2000/4000 Getting Started Guide, Chapter 2. Restoring the RMX to Factory Defaults can be performed using the: • Administration Tools in the RMX menu This method is used when the user can login with Administrator or Support system permissions. • USB key This method is used when the user cannot login with Administrator or Support system permissions. 20-68 Polycom, Inc.
Chapter 20-RMX Administration and Utilities To Restore Factory Default Settings using Administration Tools in the RMX menu: 1 In the RMX menu, click Administration > Tools > Restore Factory Defaults. The Restore Factory Defaults dialog box appears. 2 Select Standard Restore or Comprehensive Restore. If the current conferencing entities and system configuration are to be restored after restoring the initial system settings it is recommended to use the Backup & Continue option. 3 Click one of the following buttons: — Backup & Continue - Backup of the current RMX configuration. Proceed with step 4. — Continue - Initializes all the current system configuration files and conferencing entities and then restores them to their factory values according to the selected restore level. Proceed with step 5. — Cancel - Cancels and exits this dialog box. Polycom, Inc. 20-69
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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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