RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Polycom RMX 1500/2000/4000 Administrator’s Guide Known Issues Polycom Solution Support • Selecting Pause my Video in OC client causes the call to downgrade to audio only call if the call was not in Audio Only mode at all (the call was started as a video call). If the call is started as an audio only call and video is added to it, or if the call was started as video call and during the call it was changed to Audio Only and back to video, selecting Pause my Video will suspend it as required. • Rarely, the OC client disconnects after 15 minutes. The OC client can be reconnected using the same dialing method in which they were previously connected (dial-in or dial-out). • Rarely, all SIP endpoints disconnect at the same time. The SIP endpoint can be reconnected using the same dialing method in which they were previously connected (dial-in or dial-out). Polycom Implementation and Maintenance services provide support for Polycom solution components only. Additional services for supported third-party Unified Communications (UC) environments integrated with Polycom solutions are available from Polycom Global Services and its certified Partners. These additional services will help customers successfully design, deploy, optimize and manage Polycom visual communications within their UC environments. Professional Services for Microsoft Integration is mandatory for Polycom Conferencing for Microsoft Outlook and Microsoft Office Communications Server integrations. For additional information and details please see http://www.polycom.com/services/ professional_services/index.html or contact your local Polycom representative. H-74 Polycom, Inc.
Restoring Defaults USB Restore Defaults Appendix I The USB port of an RMX in Ultra Secure Mode can be used to: • Restore the RMX to Factory Security Defaults mode (https http). • Perform a Comprehensive Restore to Factory Defaults • Perform an Emergency CRL (Certificate Revocation List) Update USB Ports on RMX 1500/2000/4000 Do not use any USB ports other than the ones indicated in the following diagrams. When performing USB Operations, the following USB ports are used: • RMX 1500 - left most USB port on the front panel. Polycom, Inc. I-1
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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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