RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Polycom RMX 1500/2000/4000 Administrator’s Guide • RMX 2000 - at the bottom right corner of the RTM IP card on the back panel. • RMX 4000 - at the bottom right corner of the RTM IP 4000 card on the back panel. Restore to Factory Security Defaults Restore to Factory Security Defaults can be performed by either: • Inserting a USB device such as a mouse or a keyboard into the RMX’s USB Port causing it to exit Ultra Secure Mode and return to Factory Security Defaults mode. After performing this procedure, Logins to the RMX use the http command and not the https command. or • Inserting a USB key containing a file named RestoreFactorySecurityDefaults.txt. To restore the RMX to Factory Security Defaults: 1 Insert a USB device or a USB key containing a file named RestoreFactorySecurityDefaults.txt into the USB port of the RMX. The USB port locations for RMX 1500/2000/4000 are shown in "USB Ports on RMX 1500/ 2000/4000” on page I-1. 2 Power the RMX Off and then On. I-2 Polycom, Inc.
3 Login using http://. Comprehensive Restore to Factory Defaults Appendix I-Restoring Defaults Inserting a USB key containing a file named RestoreToFactoryDefault.txt and a lan.cfg file will cause the RMX to exit Secure Mode and perform a Comprehensive Restore to Factory Defaults. The Comprehensive Restore to Factory Defaults deletes the following files: • CDR • Address Book • Log Files • Faults • Dump Files • Notes In addition all the conferencing entities are deleted: • Entry Queues • Profiles • Meeting Rooms • IVR Services • Default Network IP Service • Log Files • CFS license information • Management Network Service The RMX is restored to the settings it had when shipped from the factory. The Product Activation Key is required to re-configure the Management Network Service during the First Entry Configuration. Comprehensive Restore to Factory Defaults Procedure To perform a Comprehensive Restore to Factory Defaults: Restoring the RMX to Factory Defaults consists of the following procedures: A Backup Configuration Files — These files will be used to restore the system in Procedure C. B Restore to Factory Defaults — Restart the system with a USB device containing a file named RestoreToFactoryDefault.txt and a lan.cfg file plugged into the USB port. C Optional. Restore the System Configuration From the Backup — Apply the backup file created in procedure A. — Restart the RMX. (If the RMX is unresponsive after these procedures a further restart may be necessary.) Polycom, Inc. I-3
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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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