RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Polycom RMX 1500/2000/4000 Administrator’s Guide Performing Advanced Mode Diagnostics To run Diagnostics you are required to Login with administrator permissions. To run Advanced Mode Diagnostics on a Hardware Component: • Most of the user interfaces illustrated in this section show the RMX 2000 with MPMx cards. The Advanced Mode for other RMXs with MPM+ card(s) are identical. • On the RMX 1500 less “slots” are used and the module naming conventions used on elements are different. • Before running Advanced Mode Diagnostic testing on the CNTL module, you must insert two formatted FAT32 USB keys in the two slots of the CNTL panel USB ports of the RMX 2000/4000. On the RMX1500 insert the USB key in the front panel mouse or keyboard slot. 1 In the list pane tool bar, click the Advanced Mode ( ) button. RMX 2000/4000 & RMX 1500 Hardware Monitor panes 2 In the Reset Confirmation dialog box, click Yes. 3 The RMX resets. Re-enter the Shelf Manager IP address in the browser and Login using an “Administrator” Login. 22-28 Polycom, Inc.
Chapter 22-RMX Hardware Monitoring The MPM+/MPMx cards indicate “Resetting” and later switch to “Diagnostics”. The status of RTM-IP/RTM IP 1500/RTM-IP 4000 and CNTL/CNTL 1500/CNTL 4000 components change to “Diagnostics”. RMX 2000/4000 & RMX 1500 Hardware Monitor panes 4 You can select any one of the Hardware components indicating “Diagnostics/Normal” in the status column and right-click Properties from the menu. The card’s General Info/ Event Log/Active Alarms properties are displayed. Polycom, Inc. 22-29
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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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