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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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<strong>Polycom</strong> <strong>RMX</strong> 1500/<strong>2000</strong>/4000 Administrator’s <strong>Guide</strong><br />

33 In the Reset Confirmation dialog box, click No to modify the required system flags before<br />

resetting the MCU, or click Yes if the flag was already set.<br />

Reset can be performed after setting the system flags (for example, setting the MS_ENVIRONMENT<br />

flag). After system reset the <strong>RMX</strong> can register to the OCS server and make SIP calls.<br />

Sometimes the system fails to read the *.pfx file and the conversion process fails, which is indicated<br />

by the active alarm “SIP TLS: Registration server not responding” and/or “SIP TLS: Registration<br />

handshake failure”. Sending *.pfx file again, as described in this procedure and then resetting the<br />

system may resolve the problem.<br />

<strong>Polycom</strong> <strong>RMX</strong> System Flag Configuration<br />

Enabling the Microsoft Environment<br />

The <strong>RMX</strong> can be installed in Microsoft R2 environments. To adjust the <strong>RMX</strong> behavior to the<br />

Microsoft environment in each release, system flags must be set.<br />

To configure the system flags on the <strong>Polycom</strong> <strong>RMX</strong> system:<br />

1 On the <strong>RMX</strong> menu, click Setup > System Configuration.<br />

The System Flags - MCMS_PARAMETERS_USER dialog box opens.<br />

2 Scroll to the flag MS_ENVIRONMENT and click it.<br />

The Edit Flag dialog box is displayed.<br />

3 In the Value field, enter YES to set the <strong>RMX</strong> SIP environment to Microsoft solution.<br />

<strong>RMX</strong> set to MS_ENVIRONMENT=YES supports SIP over TLS only and not over TCP.<br />

4 Click OK to complete the flag definition.<br />

5 When prompted, click Yes to reset the MCU and implement the changes to the system<br />

configuration. After system reset the <strong>RMX</strong> can register to the OCS server and make SIP<br />

calls.<br />

Sometimes the system fails to read the *.pfx file and the conversion process fails, which is indicated<br />

by the active alarm “SIP TLS: Registration server not responding” and/or “SIP TLS: Registration<br />

handshake failure”. Sending *.pfx file again, as described in this procedure and then resetting the<br />

system may resolve the problem.<br />

H-44 <strong>Polycom</strong>, Inc.

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