RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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Table of Contents Table of Contents Conference Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 Video Session Modes ............................................................................................................. 1-2 Continuous Presence (CP) Conferencing .................................................................... 1-2 Video Protocols support in CP conferences ....................................................... 1-3 Video Switching (VSW) Conferencing ........................................................................ 1-3 Guidelines ................................................................................................................ 1-3 Line Rates for CP and VSW .......................................................................................... 1-5 Conferencing Parameters ...................................................................................................... 1-6 Standard Conferencing Parameters ............................................................................. 1-6 Supplemental Conferencing Features ......................................................................... 1-7 TIP Support ............................................................................................................. 1-8 Operator Conferences (CP Conferences only) ................................................... 1-8 Viewing Profiles ..................................................................................................................... 1-9 Profile Toolbar .............................................................................................................. 1-10 Defining Profiles ................................................................................................................... 1-10 Modifying an Existing Profile ............................................................................................. 1-37 Deleting a Conference Profile ............................................................................................. 1-37 Site Names Definition ..........................................................................................................1-38 Guidelines .............................................................................................................. 1-38 Site Names Display Position ............................................................................... 1-40 Message Overlay for Text Messaging ................................................................................ 1-42 Guidelines ...................................................................................................................... 1-42 Creating a Video Switching Profile ................................................................................... 1-44 H.264 High Profile Support in Video Switching Conferences ............................... 1-45 Guidelines .............................................................................................................. 1-45 Enabling H.264 High Profile in VSW Conferences .................................................. 1-46 System Flags .......................................................................................................... 1-46 Video Protocols and Resolution Configuration for CP Conferencing . . . . . . . . . . .2-1 Video Resolutions in CP Conferencing ............................................................................... 2-1 Video Display with CIF, SD and HD Video Connections ................................ 2-1 H.264 High Profile Support in CP Conferences ......................................................... 2-2 Guidelines ................................................................................................................ 2-2 CP Conferencing with H.263 4CIF ............................................................................... 2-3 H.263 4CIF Guidelines ........................................................................................... 2-3 The CP Resolution Decision Matrix ..................................................................................... 2-4 H.264 Base Profile Decision Matrix .............................................................................. 2-5 H.264 High Profile Decision Matrices ......................................................................... 2-7 H.264 Base Profile and High Profile Comparison ..................................................... 2-8 Default Minimum Threshold Line Rates and Resource Usage Summary ........... 2-11 Resolution Configuration for CP Conferences ................................................................. 2-12 Accessing the Resolution Configuration Dialog Box .............................................. 2-12 Modifying the Resolution Configuration in MPM or MPM+ Card Configuration Mode ..................................................................................................... 2-13 Polycom, Inc i
Page 1 and 2: Polycom ® RMX ® 1500/2000/4000 Ad
Page 3: United States Federal Communication
Page 7 and 8: Table of Contents Forcing Other Con
Page 9 and 10: Table of Contents Enabling Cascaded
Page 11 and 12: Table of Contents Creating a new Co
Page 13 and 14: Table of Contents LAN Redundancy ..
Page 15 and 16: Table of Contents Enabling PSTN dia
Page 17 and 18: Table of Contents Configuring the A
Page 19 and 20: Table of Contents MGC Manager Event
Page 21 and 22: Table of Contents Optional. Creatin
Page 23 and 24: Table of Contents Procedure 3: Conf
Page 25 and 26: Conference Profiles 1 Profiles stor
Page 27 and 28: Chapter 1-Conference Profiles Video
Page 29 and 30: Line Rates for CP and VSW Chapter 1
Page 31 and 32: Supplemental Conferencing Features
Page 33 and 34: Viewing Profiles Conference Profile
Page 35 and 36: To define a new Profile: 1 In the R
Page 37 and 38: The New Profile - Advanced dialog b
Page 39 and 40: 6 For CP Conferences only: Click th
Page 41 and 42: 8 Click the Video Quality tab. The
Page 43 and 44: Table 1-1 New Profile - Video Quali
Page 45 and 46: Table 1-2 Profile Properties - Vide
Page 47 and 48: Table 1-2 Profile Properties - Vide
Page 49 and 50: 13 Click the Audio Settings tab. Th
Page 51 and 52: 16 Select one of the Skin options.
Page 53 and 54: Chapter 1-Conference Profiles 21 Fo
Page 55 and 56:
Table 1-8 New Profile / Profile Pro
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26 Define the following parameters:
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Chapter 1-Conference Profiles • S
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Chapter 1-Conference Profiles When
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Chapter 1-Conference Profiles • M
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— H.264 720p30 — H.264 SD 30
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Video Protocols and Resolution Conf
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CP Conferencing with H.263 4CIF Cha
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H.264 Base Profile Decision Matrix
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H.264 High Profile Decision Matrice
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Chapter 2-Video Protocols and Resol
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H.264 High Profile System Flags (Ve
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Additional Intermediate Video Resol
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Additional Conferencing Information
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Content Transmission Mode Content S
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H.264 HD Chapter 3-Additional Confe
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Chapter 3-Additional Conferencing I
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Table 3-6 H.239 Content Options (Co
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Video Preview Video Preview Guideli
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Gathering Phase Chapter 3-Additiona
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Stereo Chapter 3-Additional Confere
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Table 3-10 Supported Audio Algorith
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Media Encryption Media Encryption G
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Direct Connection to the Conference
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LPR - Lost Packet Recovery Packet L
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RPX and TPX Video Layouts Chapter 3
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Enabling Telepresence Mode Conferen
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4 Select the Telepresence Mode for
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Lecture Mode Enabling Lecture Mode
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Permanent Conference Guidelines Cha
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Cascading Conferences 4 Cascading e
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Chapter 4-Cascading Conferences —
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Dialing to an Entry Queue Chapter 4
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Gateway to Gateway Calls via ISDN C
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RMX Configuration Enabling ISDN Cas
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Table 4-1 Recommended Conference Pr
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Suppression of DTMF Forwarding Chap
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Chapter 4-Cascading Conferences •
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Table 6 New Participant - Dial-out
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To define a Dial-in Participant as
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Cascading via Entry Queue Chapter 4
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The new Entry Queue enabling cascad
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Enabling Cascaded Conferences witho
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Cascading Conferences - H.239-enabl
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Chapter 4-Cascading Conferences The
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Table 4-4 Set up Procedures accordi
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Chapter 4-Cascading Conferences Cre
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Chapter 4-Cascading Conferences —
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Chapter 4-Cascading Conferences 3 I
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Chapter 4-Cascading Conferences the
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Chapter 4-Cascading Conferences 6 T
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Meeting Rooms 5 A Meeting Room is a
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Table 5-2 Meeting Rooms List Column
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Entry Queues, Ad Hoc Conferences an
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Defining a New Entry Queue Chapter
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Table 6-2: Entry Queue Definitions
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Chapter 6-Entry Queues, Ad Hoc Conf
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SIP Factories Creating SIP Factorie
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Chapter 6-Entry Queues, Ad Hoc Conf
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Address Book 7 The Address Book sto
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Table 7-1 Docked Address Book List
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Table 7-2 New Participant - General
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4 Define the following Advanced par
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Adding a Participant from an Ongoin
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Deleting Participants from the Addr
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The pattern matching options menu i
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Chapter 7-Address Book 3 Add partic
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Importing and Exporting Address Boo
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Chapter 7-Address Book Integrating
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Reservations Guidelines 8 The Reser
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Chapter 8-Reservations • Reservat
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Today View Chapter 8-Reservations T
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Chapter 8-Reservations To view Toda
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Chapter 8-Reservations The duration
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Chapter 8-Reservations 5 Adjust the
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6 Click the Participants tab. Parti
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Chapter 8-Reservations The cursor c
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Deleting Reservations Chapter 8-Res
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Operator Assistance & Participant M
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Defining the Components Enabling Op
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19 Click the Operator Assistance ta
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Chapter 9-Operator Assistance & Par
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Table 9-2 New Profile - Advanced Pa
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Table 9-3 New Profile - Video Quali
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Table 9-4 New Conference - General
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2 Click the Save Conference to Temp
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Requesting Help Chapter 9-Operator
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Chapter 9-Operator Assistance & Par
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Conference Templates 10 Conference
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Chapter 10-Conference Templates Cli
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The New Template - Participants dia
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The Media Sources tab opens. Chapte
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The New Conference Template - Infor
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Starting an Ongoing Conference From
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Scheduling a Reservation From a Con
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Polycom Conferencing for Microsoft
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Chapter 11-Polycom Conferencing for
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a Define the following fields: Tabl
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Calendaring Guidelines Table 11-3 E
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Creating and Connecting to a Confer
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Polycom Solution Support Chapter 11
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Conference and Participant Monitori
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Conference Level Monitoring Viewing
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Table 12-1 Conference Properties -
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The Conference Properties - Gatheri
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Viewing Permissions Tab Chairperson
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Chapter 12-Conference and Participa
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IP Participant Properties Table 12-
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Table 12-7 Participant Properties -
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Viewing Permissions Tab Channel Sta
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Monitoring ISDN/PSTN Participants C
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Recording Conferences 13 Conference
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The New Recording Link dialog box i
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Chapter 13-Recording Conferences 7
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Chapter 13-Recording Conferences Ta
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Chapter 13-Recording Conferences Th
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Table 13-2 Conferences List - Recor
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Users, Connections and Notes RMX Us
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Listing Users Chapter 14-Users, Con
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Deleting a User Changing a User’s
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Renaming a User To rename a user: 1
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Chapter 14-Users, Connections and N
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Notes Using Notes Chapter 14-Users,
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Network Services 15 To enable the R
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Chapter 15-Network Services Confere
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Table 15-1 Default Management Netwo
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Table 15-2 Default Management Netwo
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Chapter 15-Network Services RMX 150
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3 Modify the following fields: Tabl
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6 Click the Gatekeeper tab. 7 Modif
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Chapter 15-Network Services Setting
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Chapter 15-Network Services RMX’s
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Table 15-9 Default IP Network Servi
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16 Optional. To configure the ICE e
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Chapter 15-Network Services RMX 150
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Table 15-14 IP Network Services Pro
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Table 15-16 IP Network Services Pro
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Using IPv6 Networking Addresses for
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Configuration Requirements Chapter
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RMX Network Port Usage Chapter 15-N
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ISDN/PSTN Network Services Chapter
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Chapter 15-Network Services The Fas
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6 Click Next. The Span Definition d
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Chapter 15-Network Services The Spa
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Chapter 15-Network Services All oth
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Multiple Network Services Chapter 1
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Table 15-25 Maximum Number of Netwo
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Chapter 15-Network Services 4 Modif
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Chapter 15-Network Services Figure
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RMX Configuration RMX 1500 Multiple
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Table 15-32 IP Network Service - IP
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— H263_ANNEX_T — H239_FORCE_CAP
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Chapter 15-Network Services The fie
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The registration is defined in the
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Signaling Monitor Conferencing Chap
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Resource Report Chapter 15-Network
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IVR Services 16 Interactive Voice R
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Adding Languages Table 16-1 IVR Too
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2 The Add Message File dialog box o
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Defining a New Conference IVR Servi
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Chapter 16-IVR Services 5 Select th
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Chapter 16-IVR Services — None -
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Table 16-6 Conference IVR Service P
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Table 16-7 Conference IVR Service P
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Table 16-8 IVR Slide - Input / Outp
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Chapter 16-IVR Services • This di
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Chapter 16-IVR Services 30 In the O
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6 Click the Conference ID tab. The
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Chapter 16-IVR Services 14 If the v
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Chapter 16-IVR Services 2 In the IV
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Creating Audio Prompts and Video Sl
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To record a new audio message: Chap
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Default IVR Prompts and Messages Th
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Table 16-13 Default IVR Messages (C
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Inviting Participants using DTMF In
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Disabling the Invite Participant Op
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The Call Detail Record (CDR) Utilit
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CDR File Contents The following is
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Refreshing the CDR List Table 17-1
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Gateway Calls Chapter 18-Gateway Ca
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Dialing from H.323 Endpoints Chapte
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Chapter 18-Gateway Calls Optional:
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Chapter 18-Gateway Calls While the
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Interoperability with CMA Chapter 1
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Chapter 18-Gateway Calls Table 18-1
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Defining the Gateway Profile Chapte
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Table 18-3 New Gateway Profile Prop
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Connection Indications Chapter 18-G
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Chapter 18-Gateway Calls Direct Dia
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Dialing to Polycom® DMA 7000 Chapt
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Automatic Dial String Generation Ch
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RMX Manager Application 19 The RMX
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3 Click Install. The installation p
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Starting the RMX Manager Applicatio
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Chapter 19-RMX Manager Application
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List Pane Chapter 19-RMX Manager Ap
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Adding MCUs to the MCUs List Chapte
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Starting a Conference Chapter 19-RM
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Starting an Ongoing Conference or R
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The Participants pane display chang
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Disconnecting an MCU Chapter 19-RMX
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Import/Export RMX Manager Configura
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5 Install the certificate. Chapter
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The Certificate Export Wizard is di
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RMX Administration and Utilities Sy
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Participant Alerts Chapter 20-RMX A
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Table 20-2 RMX Time - Fields Proper
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Chapter 20-RMX Administration and U
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Configuring the Video/Voice Resourc
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The Video/Voice Port Configuration
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Table 20-6 Resource Report Fields P
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ISDN/PSTN Chapter 20-RMX Administra
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3 Click OK. SIP Dial-in Busy Notifi
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System Information Chapter 20-RMX A
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Table 20-8 System Information (Cont
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Support for MIB-II Sections The fol
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The RMX-SNMP Properties - Security
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Enabling Hot Backup Chapter 20-RMX
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Audible Alarms Using Audible Alarms
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Replacing the Audible Alarm File Ch
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Banner Display and Customization Ch
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Customizing Banners Chapter 20-RMX
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The Backup Configuration dialog box
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Notification Settings Chapter 20-RM
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Logger Diagnostic Files Chapter 20-
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Information Collector Standard Secu
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A success information box is displa
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To access Auditor Files: 1 On the R
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Table 20-20 Auditor Event Columns (
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Table 20-21 Alerts and Faults (Cont
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Table 20-22 Transactions (Continued
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Resetting the RMX Chapter 20-RMX Ad
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System Configuration Flags 21 The s
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Table 21-1 System Flags - MCMS_PARA
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Table 21-2 Manually Added System Fl
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Chapter 21-System Configuration Fla
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CS_ENABLE_EPC Flag Table 21-6 LEGAC
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Table 21-7 Automatic Password Gener
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Table 21-9 ULTRA_SECURE_MODE System
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RMX Hardware Monitoring 22 The stat
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Table 22-2 HW Monitor Pane Tool bar
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Chapter 22-RMX Hardware Monitoring
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The following information is displa
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Table 22-10 Card Properties - Gener
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Diagnostic Mode (RMX 1500/2000/4000
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Diagnostics Test Monitoring Figure
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Table 22-21 Tests Monitoring - MCU
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Temperature Thresholds Chapter 22-R
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Disconnection Causes Appendix A If
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Table A-1 Call Disconnection Causes
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Table A-1 Call Disconnection Causes
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ISDN Disconnection Causes Table A-2
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Table A-2 ISDN Disconnection Causes
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Table A-2 ISDN Disconnection Causes
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Alarms and Faults Alarms Table B-1
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Table B-1 Alarms (Continued) Alarm
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Appendix C CDR Fields - Unformatted
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Event Records Appendix C-CDR Fields
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Table C-2 CDR Event Types (Continue
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Table C-3 Event Fields for Event 1
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Appendix C-CDR Fields - Unformatted
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Table C-10 Event fields for Event 4
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H.323 Participant Alias Name/SIP Pa
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Chair Not supported. Always contain
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Table C-29 Event fields for Event 3
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Disconnection Cause Values Appendix
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Table C-38 Disconnection Cause Valu
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Appendix D Ad Hoc Conferencing and
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Appendix D-Ad Hoc Conferencing and
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Appendix E Participant Properties A
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Table E-1 Participant Properties -
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Appendix F Secure Communication Mod
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Installing the Certificate Appendix
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Appendix F-Secure Communication Mod
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Securing an External Database Appen
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Offline Certificate Validation Appe
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Default IP Network Service Appendix
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Trusted Certificates Appendix F-Sec
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Option. Send Certificate File After
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Adding a CRL Appendix F-Secure Comm
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MS Active Directory Integration App
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Table F-3 Directory Services - Conf
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Appendix G Configuring Direct Conne
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Appendix G-Configuring Direct Conne
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The Fast Configuration Wizard start
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Connecting to the RMX via Modem App
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Appendix H Setting the RMX for Inte
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Interactive Connectivity Establishm
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Appendix H-Setting the RMX for Inte
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4 Select the certificate Subject Na
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7 Click Next. The system displays s
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6 View or modify the following fiel
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The Default IP Service - Networking
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CSR Method - Creating the Certifica
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CSR Method - Sending the certificat
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3 In the New User wizard, define th
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8 Select the following parameters:
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Conferencing Entity Properties Appe
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7 Click the SIP Advanced tab. Appen
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2 Click the Channel Status - Advanc
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Active Alarms and Troubleshooting A
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Troubleshooting Table 9 ICE Environ
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Restoring Defaults USB Restore Defa
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3 Login using http://. Comprehensiv
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Appendix J Polycom Open Collaborati
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Appendix J-Polycom Open Collaborati
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Multipoint call without DMA Appendi
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Model 1 Appendix J-Polycom Open Col
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Model 2 Appendix J-Polycom Open Col
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Call Flow Multipoint call via Servi
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Configuring the Cisco and Polycom E
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Table 12 supported current Polycom
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SIP RFC Support Table K-1 SIP RFC S
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RMX 2000 Administrator's Guide Version 7.6.1 - Polycom

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