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Nevada_Executive_Budget_2013-2015

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Activity: General Administration<br />

The Office of the Labor Commissioner provides <strong>Nevada</strong> employees and employers with<br />

information and insight into the statutes and regulations enforced by the office in regards to wage<br />

and hour. The agency educates the public, employees, and employers in their rights and<br />

responsibilities in the business environment.<br />

Performance Measures<br />

1. Percent of Customer Referrals Properly Routed<br />

2012 <strong>2013</strong> 2014 <strong>2015</strong><br />

Type: Actual Projected Projected Projected<br />

Percent: 80.00% 80.00% 80.00% 80.00%<br />

2. Percent of Customer Inquiries Addressed on First Contact<br />

2012 <strong>2013</strong> 2014 <strong>2015</strong><br />

Type: Actual Projected Projected Projected<br />

Percent: 75.00% 75.00% 75.00% 75.00%<br />

3. Ninety-Five Percent of Items Purged per Retention Schedule<br />

2012 <strong>2013</strong> 2014 <strong>2015</strong><br />

Type: New Projected Projected Projected<br />

Percent: 95.00% 95.00% 95.00%<br />

Population / Workload<br />

1. Labor Force<br />

2011 2012 <strong>2013</strong> 2014 <strong>2015</strong><br />

Type: Actual Actual Projected Projected Projected<br />

Amount: 1,196,675 1,246,675 1,246,675 1,246,675 1,246,675<br />

Resources<br />

Funding FY 2014 FY <strong>2015</strong><br />

General Fund $ 644,825 659,316<br />

FTE 8.50 8.50<br />

Other $ 1,923 1,927<br />

FTE 0.00 0.00<br />

TOTAL $ 646,748 661,243<br />

FTE 8.50 8.50<br />

Objectives FY 2014 FY <strong>2015</strong><br />

Customer Service (Business<br />

Development and Services)<br />

323,374 330,622<br />

Consumer Education<br />

(Business Development and<br />

Services)<br />

323,374 330,622<br />

DEPARTMENT OF BUSINESS AND INDUSTRY B & I - 210<br />

B&I - LABOR COMMISSION

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