17.01.2013 Views

Nevada_Executive_Budget_2013-2015

Nevada_Executive_Budget_2013-2015

Nevada_Executive_Budget_2013-2015

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Activity: Administration - Information Technology<br />

Information Systems (Technology) activity provides a customer-focused environment that<br />

integrates people, processes, and technology to increase the efficiency and effectiveness of the<br />

field and support staff of DWSS so they can provide essential public assistance programs and<br />

services to the citizens of <strong>Nevada</strong>.<br />

Performance Measures<br />

1. Percent of Application Uptime<br />

2012 <strong>2013</strong> 2014 <strong>2015</strong><br />

Type: Actual Projected Projected Projected<br />

Percent: 98.90% 99.00% 99.00% 99.00%<br />

2. Percent of Desktop Calls Responded to Timely<br />

2012 <strong>2013</strong> 2014 <strong>2015</strong><br />

Type: Actual Projected Projected Projected<br />

Percent: 86.50% 95.00% 95.00% 95.00%<br />

Resources<br />

Funding FY 2014 FY <strong>2015</strong><br />

General Fund $ 6,713,254 6,682,105<br />

FTE 35.76 37.34<br />

Federal Fund $ 10,259,441 8,683,598<br />

FTE 54.65 48.52<br />

Transfers $ 1,102,243 5,452,209<br />

FTE 5.87 30.47<br />

TOTAL $ 18,074,937 20,817,912<br />

FTE 96.28 116.33<br />

Objectives FY 2014 FY <strong>2015</strong><br />

Admin & Other Support<br />

Services (Human Services)<br />

18,074,937 20,817,912<br />

DEPARTMENT OF HEALTH AND HUMAN SERVICES DHHS-DWSS - 5<br />

DHHS - WELFARE AND SUPPORT SERVICES

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!