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Nevada_Executive_Budget_2013-2015

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Activity: District Communications, Permitting, and Right of Way<br />

Part of district operations is involved in the performance of communications and permitting<br />

activities. District Right-of-Way staff ensure compliance with permit and other right-of-way<br />

requirements. District communications staff ensure vital, reliable intra-agency and interagency<br />

telecommunications.<br />

Performance Measures<br />

1. Improve Customer Satisfaction<br />

2012 <strong>2013</strong> 2014 <strong>2015</strong><br />

Type: Actual Projected Projected Projected<br />

Percent: 71.03% 80.00% 81.03% 81.98%<br />

2. Permits Issued or Rejected within 45 Days<br />

2012 <strong>2013</strong> 2014 <strong>2015</strong><br />

Type: Actual Projected Projected Projected<br />

Percent: 93.43% 95.06% 94.97% 95.00%<br />

3. Rating on Public Opinion and User Surveys<br />

2012 <strong>2013</strong> 2014 <strong>2015</strong><br />

Type: Projected Projected Projected Projected<br />

Percent: 80.00% 81.03% 81.98% 71.03%<br />

Highway<br />

Fund<br />

Resources<br />

Funding FY 2014 FY <strong>2015</strong><br />

$ 1,736,323 1,787,099<br />

FTE 18.00 18.00<br />

TOTAL $ 1,736,323 1,787,099<br />

FTE 18.00 18.00<br />

Objectives FY 2014 FY <strong>2015</strong><br />

Customer Service (Business<br />

Development and Services)<br />

434,081 446,775<br />

Consumer Education<br />

(Business Development and<br />

Services)<br />

434,081 446,775<br />

Project Success<br />

(Infrastructure &<br />

Communications)<br />

868,162 893,549<br />

DEPARTMENT OF TRANSPORTATION NDOT - 9<br />

DEPARTMENT OF TRANSPORTATION

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