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Nevada_Executive_Budget_2013-2015

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Activity: Client Assistance Program<br />

The Client Assistance Program (CAP) facilitates communication between service providers and<br />

participants in the Vocational Rehabilitation, Independent Living, and American Indian Vocational<br />

Rehabilitation programs. The CAP has been reassigned to the <strong>Nevada</strong> Disability Advocacy and<br />

Law Center, a non-profit organization, effective November 9, 2012.<br />

Performance Measures<br />

1. Complaints<br />

2012 <strong>2013</strong> 2014 <strong>2015</strong><br />

Type: Actual N/A N/A N/A<br />

Amount: 76 0 0 0<br />

2. Cases Resolved within 90 days<br />

2012 <strong>2013</strong> 2014 <strong>2015</strong><br />

Type: Actual N/A N/A N/A<br />

Amount: 1,200 0 0 0<br />

3. Cases Closed Through Formal Dispute<br />

2012 <strong>2013</strong> 2014 <strong>2015</strong><br />

Type: Actual N/A N/A N/A<br />

Amount: 76 0 0 0<br />

Resources<br />

Funding FY 2014 FY <strong>2015</strong><br />

Federal Fund $ 0 0<br />

FTE 0.00 0.00<br />

TOTAL $ 0 0<br />

FTE 0.00 0.00<br />

Objectives FY 2014 FY <strong>2015</strong><br />

Customer Service (Business<br />

Development and Services)<br />

0 0<br />

Well-Being of the Disabled<br />

(Human Services)<br />

0 0<br />

DEPARTMENT OF EMPLOYMENT, TRAINING & REHAB DETR - 7<br />

DETR - REHABILITATION DIVISION

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