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Nevada_Executive_Budget_2013-2015

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Activity: Information Technology<br />

The purpose of this activity is to provide centralized technical support of the department's highvolume<br />

automated workforce applications for all of the Department of Employment, Training and<br />

Rehabilitation divisions and units.<br />

Performance Measures<br />

1. Customer Satisfaction<br />

2012 <strong>2013</strong> 2014 <strong>2015</strong><br />

Type: Actual Projected Projected Projected<br />

Percent: 94.32% 93.00% 93.00% 93.00%<br />

2. Computer Application Uptime<br />

2012 <strong>2013</strong> 2014 <strong>2015</strong><br />

Type: Actual Projected Projected Projected<br />

Percent: 99.54% 99.00% 99.00% 99.00%<br />

Population / Workload<br />

1. Internet Claim System Use<br />

2012 <strong>2013</strong> 2014 <strong>2015</strong><br />

Type: Actual Projected Projected Projected<br />

Amount: 100,000 100,000 100,000 100,000<br />

Resources<br />

Funding FY 2014 FY <strong>2015</strong><br />

Transfers $ 12,964,331 12,351,011<br />

FTE 58.00 58.00<br />

Other $ 77,942 79,162<br />

FTE 0.00 0.00<br />

TOTAL $ 13,042,273 12,430,173<br />

FTE 58.00 58.00<br />

Objectives FY 2014 FY <strong>2015</strong><br />

Admin & Other Support<br />

Services (Human Services)<br />

3,260,568 3,107,543<br />

Admin & Other Support<br />

Services (Education and<br />

Workforce Development)<br />

3,260,568 3,107,543<br />

Admin & Other Support<br />

Services (Business<br />

Development and Services)<br />

6,521,136 6,215,086<br />

DEPARTMENT OF EMPLOYMENT, TRAINING & REHAB DETR - 87<br />

DETR - ADMINISTRATIVE SERVICES

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