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Regional Basic Professional Training Course in Korea

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<strong>Regional</strong> <strong>Basic</strong> <strong>Professional</strong> <strong>Tra<strong>in</strong><strong>in</strong>g</strong> <strong>Course</strong> (BPTC) on Nuclear Safety<br />

compensate for lack of support from the whole staff. Only if all employees (or at least<br />

most of them) take ownership of a program to enhance safety performance cont<strong>in</strong>ually,<br />

can a really high standard be reached. Senior managers can work as hard as they like, but<br />

without the support of their staff, they will never reach a high level of performance. The<br />

quality of <strong>in</strong>dividuals is important, but the quantity of support decides the level that can<br />

be reached. The “management of safety” has to f<strong>in</strong>d the means to get real support from all<br />

employees.<br />

21.4.4.8. Safety is the sum of 1001 noth<strong>in</strong>gs<br />

There is no s<strong>in</strong>gle big strike by which one can reach a high level of safety performance.<br />

Rather, it is always a long and strenuous way with thousands of small steps, most of them<br />

seem to be only of secondary importance, but they all contribute to the great goal, and<br />

none of them can be left out without endanger<strong>in</strong>g the goal. It is the task of the<br />

“management of safety” to make sure that all small steps are taken seriously and are<br />

implemented properly.<br />

21.4.4.9. Group behaviour<br />

Groups br<strong>in</strong>g about a diffusion of responsibilities, and they tend to develop common<br />

op<strong>in</strong>ions. This underm<strong>in</strong>es question<strong>in</strong>g attitudes and, together with encourag<strong>in</strong>g the<br />

feel<strong>in</strong>g of shared judgement, it actually leads to higher risk tak<strong>in</strong>g. The “management of<br />

safety” should be aware of these psychological effects. Their pr<strong>in</strong>ciples and appropriate<br />

countermeasures should be <strong>in</strong>tegrated <strong>in</strong>to tra<strong>in</strong><strong>in</strong>g programmes, and, very importantly,<br />

responsibilities should strictly be assigned to <strong>in</strong>dividuals, not to groups.<br />

21.4.4.10. Error management<br />

How an organization deals with errors has a key <strong>in</strong>fluence on how well it can obta<strong>in</strong> a<br />

high safety culture. Two features are essential, and the “management of safety” has to<br />

ensure that they are established firmly <strong>in</strong> the organization: First, errors should be regarded<br />

❙ 1090 ❙

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