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Regional Basic Professional Training Course in Korea

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Operator Production<br />

Specializatio<br />

n through<br />

Worker<br />

performs<br />

both process<br />

and quality<br />

control<br />

Household<br />

<strong>in</strong>dustrial<br />

period<br />

Foreman Increase <strong>in</strong><br />

production<br />

system and<br />

scientific<br />

control<br />

Separation<br />

of work and<br />

control<br />

1900s<br />

‐1910s<br />

Statistical<br />

Quality<br />

Control<br />

Inspection Management<br />

by<br />

monitor<strong>in</strong>g<br />

complexity<br />

dur<strong>in</strong>g first<br />

world war<br />

Specializatio<br />

n of work<br />

process<br />

1930s<br />

changes <strong>in</strong><br />

quality<br />

dur<strong>in</strong>g<br />

manufactur<strong>in</strong><br />

g process<br />

(Sampl<strong>in</strong>g<br />

and control<br />

chart)<br />

1950s<br />

‐1960s<br />

❙ 423 ❙<br />

Total Quality<br />

Control<br />

Total<br />

participation<br />

of all<br />

employees<br />

1970s<br />

‐1980s<br />

Figure 1 ‐ The development stage of quality<br />

Quality<br />

Assurance<br />

Managerial<br />

and<br />

technical<br />

implement‐at<br />

ion of<br />

customer<br />

satisfaction<br />

of quality<br />

7. Quality Assurance<br />

Quality<br />

Management<br />

Company‐<br />

wide &<br />

total<br />

quality<br />

management<br />

1990s ‐ present

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