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Regional Basic Professional Training Course in Korea

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Methods<br />

Questions/Evaluations<br />

proposed<br />

Recommended<br />

po<strong>in</strong>t of use <strong>in</strong><br />

design timel<strong>in</strong>e<br />

Activity Analysis What are people Early to help frame<br />

do<strong>in</strong>g? How much time what is needed <strong>in</strong><br />

spent on task? What design. As follow<br />

are the tasks? up after product is<br />

released<br />

11. Human Performance: A Perspective on Human Factors<br />

Table 11.1 Summary of some representative examples on human factors eng<strong>in</strong>eer<strong>in</strong>g methods and<br />

approaches<br />

Focus Group There are three<br />

different types of focus<br />

groups:<br />

1. Closed Questions ‐<br />

A yes or no question to<br />

gather specific<br />

<strong>in</strong>formation.<br />

2. Open Ended<br />

Questions ‐ To gather<br />

more than a yes or no<br />

response, an<br />

elaboration on their<br />

op<strong>in</strong>ions.<br />

3. Prob<strong>in</strong>g Questions A<br />

follow up question to<br />

either the open or<br />

closed question to<br />

gather more specific<br />

<strong>in</strong>formation on why<br />

they thought a certa<strong>in</strong><br />

way.<br />

Meta Analysis Comb<strong>in</strong>e results across<br />

studies to draw<br />

conclusions/trends for<br />

a body of literature<br />

Questionnaire Limited <strong>in</strong> design to<br />

user op<strong>in</strong>ion type<br />

questions. Many<br />

different types of<br />

questionnaires may be<br />

used <strong>in</strong>clud<strong>in</strong>g:<br />

Multiple Choice –<br />

Used when look<strong>in</strong>g to<br />

❙ 707 ❙<br />

Subjects Result type<br />

Use subjects for<br />

observation<br />

Anytime Group facilitator,<br />

Group of users<br />

(6‐10)<br />

After design and<br />

studies are<br />

completed<br />

Previous Studies on<br />

specified subject<br />

Early for user No need for face to<br />

op<strong>in</strong>ions on idea. As face <strong>in</strong>teraction;<br />

follow up for easy to get many<br />

feedback on design. subjects<br />

Qualitative,<br />

observational<br />

Most effective<br />

feedback from<br />

quotes, short clips<br />

Look<strong>in</strong>g <strong>in</strong>to<br />

direction that<br />

literature is go<strong>in</strong>g<br />

Accurately reflects<br />

user op<strong>in</strong>ions

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