Regional Basic Professional Training Course in Korea

11. Human Performance: A Perspective on Human Factors
regulatory reporting requirements, legal issues, etc., as well as some reluctance to provide
information related to human performance within plants and outside. In this respect the
establishment of a blame‐free reporting culture should be promoted. It is also recognized
that a condition for improved human factor reporting is the availability and systematic
use of human and organizational factors oriented event investigation methods.
One of the identified potential problems in analyzing, reporting and retrieving human
factor related information is the lack of use of a common language. It was agreed that a
possible way to overcome this problem would be by reaching a consensus on the
taxonomy to be used regarding reporting of human and organizational factors. The way
chosen to introduce such a common taxonomy was by providing, on the one hand, a
limited list of human and organizational factor codes, remaining manageable and
preserving the odds on a consistent coding, and on the other hand, a longer list of
keywords supporting each proposed code.
11.3.2. The Main Steps to Human Factors Event Analysis
(The text in this section is based on IAEA‐BTPC Chapter 4‐B. 11. Human Performance)
This guidance may be used for those events where human performances were deficient or
where organizational problems were highlighted.
The first step: clarify what happened during the event
The description of human actions and related organizational aspects may enable the
reader to have a clearer picture of human behaviour and of the technical and
organizational environment in which the event occurred. The analysis begins by
examination of some chronological and situational information, and of a description of
the recovery process.
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