Regional Basic Professional Training Course in Korea

Regional Basic Professional Training Course (BPTC) on Nuclear Safety
of the tasks move down to "rule based" and finally "skill based" activities. An
experienced person no longer thinks in steps but rather in sequences (rules) of
steps that are executed automatically with little attention. In this operational state
the person is more prone to slips and lapses. This carries the danger that a whole
sequence of actions may be omitted or replaced by another sequence (lapse) not in
the intention of this task.
In addition, another effect may occur that also gives some potential for errors: during the
gain of experience, the task becomes less and less demanding for this person. This may
lead to a loss of motivation, which is an essential prerequisite for a good performance.
As a conclusion, automated actions are a result of experience and are needed for efficient
work. To decrease this type of error, it is necessary to analyze the technical and
organizational causes of such underlying automatic response in order to modify these
attitudes. To interrupt an automatic action including a specific safety risk, it is necessary
to propose other recommendations than “pay attention”, for example, to create a stopping
point in a phase, or to include a more conscious action or control and surveillance by
other persons.
Organizations can find solutions by management of experience. Usually organizations
solve the problem of motivation and the use of too much reflex and cognitive bias in
work by career development of the skilled person, i.e., by promoting him to a higher
position where he can use his knowledge to supervise people in this specific task. These
skills are very precious for organizations for mastering the process. These kinds of skills
may be developed in large complex tasks where they can get an integral view of their job.
Personnel should have the opportunity to get experience in other related tasks in order to
change their point of view.
❙ 718 ❙