Einführung - KOPS - Universität Konstanz

215
eigenen Leistungen laufend hinterfragt, und bereichsübergreifende Verbesserungsprozesse
initiiert.
5.3.6 Bewertung
5.3.6.1 Bewertungsschema
Das Bewertungsschema des CCHSA läßt sich anschaulich am Aufbau des nachfolgend aufge-
führten Standarddokumentes erläutern.
Example of The Elements of the Compliance Scale Narrative
(Standards for Longterm/Continuing Care Organizations: A Client-centred Approach, 1996,
SUP-16, Standard 2.0, 2.1, 2.2)
Sample standard and criteria Sample narrative for this standard
2.0 There are processes for human resources planning
2.1 The processes consider changes in the internal and
external environments and relate to
• Mission
• strategic directions
• organizational structure
• models of care and service delivery
• available resources
• union-related issues
• relevant legislation, and government policy priorities
2.2 Staffing patterns at all levels of the organization reflect
• Needs of patients/residents
• Changes in workload
• Adjustment to a withdrawal of services
Organization`s
Rating N M P S
Completeness
X
- Human resources issues are
identified as part of the
internal and an external
environmental analysis during
strategic planning
- There is a human resource