Microsoft Sharepoint Products and Technologies Resource Kit eBook

Chapter 17: Configuring SharePoint Portal Server 2003 469
Automatic Error Reporting
SharePoint Portal Server 2003 can be configured to automatically send reports to
Microsoft of errors that cause it to crash. Automatic error reporting uses a connection
that uses the HTTP over SSL (https) protocol, which is more secure than an ordinary
Internet connection. The data that Microsoft collects is used strictly for the purpose
of tracking down and solving problems that users are experiencing. The information
is stored in a secure database with limited access.
You can view the Microsoft Error Reporting Data Collection Policy from a link
in the Automatic Error Reporting section. There is a link to this page on the SharePoint
Portal Server Central Administration For Server server_name page.
The procedure to configure automatic error reporting for this server involves
configuring the Error Reporting settings from Local Computer Policy in Microsoft
Management Console. You must be logged on to the computer as a member of the
local Administrators group to complete this procedure.
To configure automatic error reporting
1. On the taskbar, click Start, and then click Run.
2. Type gpedit.msc and then click OK.
3. In Group Policy Object Editor, under the Local Computer Policy node,
expand the Computer Configuration node.
4. Right-click Administrative Templates, and then click Add/Remove Templates.
5. In the Add/Remove Templates dialog box, click Add.
6. Select AER_LanguageID.ADM, and then click Open. For example, for English,
you would select AER_1033.ADM. For more information about language IDs,
see “Regional and Language Settings” in the SharePoint Portal Administrator’s
Guide.
7. Click Close to close the Add/Remove Templates dialog box.
8. Under the Computer Configuration node, expand the Administrative Templates
node.
9. Expand the Application Error Reporting node.
10. Click the Queued Reporting node.
11. In the details pane, right-click Bypass queue and send all reports, and then
click Properties.
12. On the Properties page, on the Setting tab, click Enabled.
13. Click OK.
14. Close Group Policy Object Editor.