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Microsoft Sharepoint Products and Technologies Resource Kit eBook

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Chapter 18: Managing SharePoint Portal Server 2003 495<br />

■ User Alerts Management. If a user decides one day that she has created too<br />

many alerts <strong>and</strong> does not want to track down where each was created to cancel<br />

each alert, the administrator can delete all the user’s alerts for her by following<br />

the Manage User Profiles link. The resulting page will list all users who<br />

have subscribed to alerts. By hovering the cursor over a user name in the list<br />

<strong>and</strong> clicking on the drop-down arrow that appears, the administrator can<br />

choose to deactivate the user’s alerts temporarily or delete all of them.<br />

Note If a user has her Create Alerts right revoked, she will retain her current<br />

alerts <strong>and</strong> receive alert messages for them. If appropriate, use the link<br />

described next to eliminate them after revoking permissions.<br />

■ Delete All Alerts And Alert Results. The administrator can follow the<br />

Delete All Alerts And Alert Results link, which will ask for confirmation of the<br />

action before executing it. This is typically done in environments where it is<br />

decided, after deployment, that a given portal site should no longer support<br />

alerts. After disabling the feature, deleting all alerts <strong>and</strong> alert results would prevent<br />

any previously created alerts from contributing to the e-mail message<br />

queue. See the following note on how to disable the feature.<br />

■ Delete All Alert Results E-Mail Messages. This link is used to clear the portal<br />

site’s e-mail queue of any alerts. It comes in h<strong>and</strong>y when the queue has<br />

accumulated too many alerts—for example, in situations where the e-mail<br />

server to which they were sent has been down for a long time. Clearing the<br />

queue would avoid bombarding the users’ mailboxes with all the queued-up<br />

alerts. Of course, careful consideration must be given before clearing the<br />

queue, as users would not get notified for changes listed in the queue at the<br />

time of deletion.<br />

■ Alert Quotas. This group of settings allow the portal administrator to limit<br />

the total number of alerts both at the portal level as well as for the users.<br />

■ Default E-Mail Address For Alerts. The portal administrator can use this<br />

setting to specify to the alert system which e-mail property in the users’ profiles<br />

to use when users create their alerts. Only fields that have been defined as<br />

e-mail fields will show in the drop-down selection. You should select the<br />

Always Use User Profile Field check box to prevent users from entering<br />

another e-mail address.<br />

■ SMTP Server For E-Mail Alerts. The change default e-mail settings link is<br />

used if the administrator wants a particular server to use different mail server<br />

settings than those defined as default on the Central Portal Administration<br />

pages. The settings are defined for a particular virtual server chosen by the

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