Microsoft Sharepoint Products and Technologies Resource Kit eBook

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626 Part VII: Information Management in SharePoint Products and Technologies Table 22-3 SharePoint Portal Server 2003 Thesaurus Files (continued) Language Thesaurus File Korean tskor.xml Neutral tsneu.xml Polish tsplk.xml Portuguese (Brazil) tsptb.xml Russian tsrus.xml Spanish tsesn.xml Swedish tssve.xml Thai tstha.xml Turkish tstrk.xml The neutral thesaurus file is always applied to queries, in addition to the thesaurus file associated with the query language. If a query is in a language that does not have its own thesaurus file, only the neutral thesaurus file is applied. Editing Thesaurus Files Thesaurus files are XML files that can be edited in a text editor. When editing thesaurus files, use only well-formed XML (that is, matching opening and closing tags around each entry) or the file will not load properly. If the XML is malformed, Share- Point Portal Server logs an error in the Microsoft Windows Server 2003 event log referencing the file and line. By default, SharePoint Portal Server stores thesaurus files in the Program Files\SharePoint Portal Server\DATA\Config directory of the server. The location of the DATA directory can be changed during the installation of SharePoint Portal Server. This directory contains one additional file called Tsschema.xml. Do not modify this file. There are four ways to craft the result set for your end users via the thesaurus. The first way is to enter expansion sets, which essentially means that if a user searches on the word “boots”, we’re going to automatically expand that query to include the words “shoes” and “sandals” (for example). Expansion-set terms are equal, so if you place the three words “boots”, “shoes”, and “sandals” in the same expansion set, a search on any one of these three terms will expand the query to include the other two. Common instances of when you’ll want to use expansion sets includes expanding acronyms to include their spelled-out form, finding commonly misspelled forms of the searched words, and finding common synonyms for names and terms that might exist in your industry. For example, if you have a difficult-to-spell term—such as “pyrotechnic”—in your index, you might want to create common misspellings of this word in an expansion set so that even if users misspell the word, they will still receive a result set of the documents that they are looking for.
Chapter 22: Managing External Content in Microsoft Office SharePoint Portal Server 2003 627 A second method of using the thesaurus is to create the opposite of an expansion set, which is called a replacement set. In this scenario, you specify a term or set of terms that you don’t want users searching on, and instead, you replace it with terms that you do want users searching on. For example, let’s suppose that you don’t want users searching on the term “pyrotechnic”, but you do want them searching on the term “explosive”. In this scenario, you’ll create a replacement set that replaces the term “pyrotechnic” with the term “explosive”. Common instances of when you’d want to do this include when replacing culturally insensitive words or words that would violate your human-resources policies. We know of one administrator that listed all the offensive words in a replacement set and replaced it with the title to the human resource (HR) policy manual. In this instance, when a user searched on an offensive term, the result set came back with a link to the HR manual. That’s a pretty good use of the thesaurus! Believe it or not, another common use for replacement sets is for misspelled words. You can handle commonly misspelled words either through expansion or replacement sets, whichever method seems to best fit your needs and environment. The third method of crafting the result set using the thesaurus is to use the weighting schemes. Weighting (or ranking) determines which documents will appear ahead of other documents in the result set. Terms are assigned a weight between 0.1 and 1.0, and these differences are absolute, not proportional. Therefore, 0.8 is not twice as “heavy” as 0.4, and 0.5 is just as much higher as 0.8 when compared to 0.4. So, select the terms that you want to weight, place them in the same expansion set, and then add weighting as illustrated in the default thesaurus file. Finally, you can employ stemming, which means placing a term in an expansion set and then following that term with two stars, as in “run**”. What this will do is force a search in the index on all terms that begin with the three letters “r-u-n”. A best practice here is to use this method with caution, because you can get unintended effects in the result set from doing this. We suggest that you use a dictionary to start with the root word you want to stem and then follow that word down the dictionary list of words to see all the possible words that will be included in the search to ensure that the result set will be what the user really expects. In our example the result set would include documents that contain the word “run”, but also the word “runaway”, “runabout”, “running”, and “runt”. Such a dissimilar set of words might not be desirable as part of an overall search query, so be sure to think this through before using it. As you might have gathered by now, the use of the thesaurus is really more art than science, and more skill than technology. Because the default thesaurus is really a blank slate, you’ll need to use it over time to figure out how it can best serve your needs. A best practice here is to use a software product to capture the search queries entered into the Search Web Part, and then use that list to help you build an intelligent and useful thesaurus for your environment.
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iv Contents at a Glance Part VIII S
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Chapter 1 Introduction to Microsoft
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