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Microsoft Sharepoint Products and Technologies Resource Kit eBook

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Chapter 35: Building Applications Using Windows SharePoint Services Data 963<br />

Troubleshooting Hint<br />

Depending on how your installation was configured <strong>and</strong> whether both<br />

SharePoint Portal Server <strong>and</strong> Windows SharePoint Services are installed,<br />

you might get the following error when you click the link that simply says:<br />

Unable to connect to database. Check database connection information<br />

<strong>and</strong> make sure the database server is running.<br />

This error can be caused by one or more issues. The most common<br />

issue, which is explained in <strong>Microsoft</strong> Knowledge Base Article #833183, is<br />

that the MSSQL$SHAREPOINT SQL Service instance is not running. (The correction<br />

is to set the service, start it through the services in the Administrative<br />

Tools, <strong>and</strong> manually start it.)<br />

Another common problem is that Windows SharePoint Services is<br />

installed before SharePoint Portal Server, the configuration database, or<br />

both are installed on the SQL Server Default instance. This problem can usually<br />

can be corrected by removing the extensions from the site <strong>and</strong> running<br />

the extension process again. However, when selecting the Database<br />

options, select the SQL Default Instance (just the server name) instead of<br />

the \SHAREPOINT instance.<br />

Choosing the Windows SharePoint Services Template<br />

When a Windows SharePoint Services site has been created but a base site has not<br />

yet been established, it immediately launches the Site Template Selection page.<br />

As you can see, a wide range of prebuilt templates are available, from the st<strong>and</strong>ard<br />

Team Site template to the Great Plains Site template. Note that this is just a simple<br />

example of the flexibility in Windows SharePoint Services. As the number of<br />

available application-related packages increases, from CRM to ERP, more prebuilt<br />

site templates will be available. You can also create your own, but explaining how<br />

to do that is beyond the scope of this example.<br />

We’ll use the Decision Meeting Workspace Site template for the site in our<br />

example, as it is an appropriate selection to meet the needs of a typical support<br />

group. Preconfigured items include Document Management document library <strong>and</strong><br />

Tasks, Decisions, <strong>and</strong> Agenda lists. After some minor customization, the Decision<br />

Meeting Workspace Site template could easily provide the resources needed by a<br />

substantial support organization.<br />

To set the Template Style, click Decision Meeting Workspace <strong>and</strong> then click<br />

OK. After creating the Windows SharePoint Services site, you will be brought to the<br />

Home Page of the site.<br />

Notice the title is automatically set to Team Web Site; don’t confuse this with<br />

the Team Site template. All Windows SharePoint Services template sites have the<br />

same title. You can change this at any time via the Site Settings.

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