Microsoft Sharepoint Products and Technologies Resource Kit eBook

Chapter 19: Working with Documents in SharePoint Products and Technologies 531
Access Denied
Although users who have List access to document libraries will be able to view the
contents of a document library, many options visible to the user will not be available
to them. In such cases, when the user comes to complete a task, a Windows security
dialog box will prompt a user for a name and password. Failure to provide a user
name that has the necessary rights will result in either an access denied message
being displayed or, if the Request For Access feature is enabled, a Web page being
displayed that the user can complete and send to the owner of the website. The
Request For Access Web page and the resultant e-mail is illustrated in Figure 19-7.
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Figure 19-7 Error: Request For Access and Owner E-mail
At first glance, the text of the e-mail to the owner does not specify the list or the
library for which the user is having access difficulties. However, this information is
contained in the hyperlinks. To give the user the required access, click the grant link.
This will redirect you to the list or document library where the user had the access
problem. This e-mail is sent to you only if the user can’t access the document library
or list. If the user has some access right but doesn’t have the necessary access rights
to complete a task, the more general Access request for a site e-mail is sent. An example
of such a scenario would be if a user had list rights to a document library and
tried to check out a document. In this case, the e-mail the user receives might lead
him to believe that there is a website access problem when it is a document library
access issue. To prevent misdiagnoses and to enable you to decide whether this user
should have access, you should train end users to include in the e-mail a description
of the task they were trying to complete and the name of the document library or list.