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Microsoft Sharepoint Products and Technologies Resource Kit eBook

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592 Part VII: Information Management in SharePoint <strong>Products</strong> <strong>and</strong> <strong>Technologies</strong><br />

Removing Words from a Noise Word File A two-step process is needed to allow<br />

a successful search on a word that is listed in a noise word file. First the word must<br />

be removed from the noise word file. Next, the index must be reset <strong>and</strong> a full update<br />

must be run. In the indexing process, noise words are removed from text before the<br />

text is included in an index. Even after a word is removed from the noise word file,<br />

that word must be integrated into the index. Resetting the index <strong>and</strong> re-indexing all<br />

content is the only way to accomplish this.<br />

Adding Words to a Noise Word File Adding noise words to a noise word file will<br />

cause those words to be removed from the index. This decreases the size of the<br />

index, which helps performance. It can also decrease the accuracy of the searches<br />

on the index if the added noise word is needed by users.<br />

What kind of words should be added to a noise word file? This will be different<br />

for each environment, but the general rule is that if the word presents no search value<br />

to your users, it can be (<strong>and</strong> in some cases should be) placed in the noise word file.<br />

For example, your company’s name likely has no real search value because a<br />

search query on your company’s name against all your indexed data will return such<br />

a large result set that the list will be meaningless. Other types of words that can be<br />

placed in the noise word file to ensure that those words do not appear in the index<br />

could include the following types of words:<br />

■ Politically, culturally, or sexually inappropriate or insensitive words<br />

■ Names of high-profile employees, such as the names of CEOs or company<br />

presidents<br />

■ Commonly used product names or generic terms that are specific to your company<br />

or industry<br />

■ Any other words that present no search value in your organization, such as<br />

slang words<br />

Placing a word in the noise word file results in that word not appearing in the<br />

index. In turn, this means that a query against that word will return an empty result set.<br />

Deleting Noise Word Files A noise word file should never be deleted. If you<br />

delete the file, the neutral noise file will be used <strong>and</strong> all single characters will be<br />

removed as noise words. If you want to include all words in the content index, even<br />

noise words, you should delete all entries from the noise word file for the language<br />

you are using. Leave the empty file in the directory.<br />

PQS Plug-In<br />

The Persistent Query Service (PQS) plug-in is responsible for matching the data<br />

stream from the content source with the alert subscriptions that have been created<br />

by your users. Alerts are really little more than SQL Select Statements that reside in<br />

the SQL databases. The information is filtered through these statements, <strong>and</strong> when<br />

there is a match, a notification is generated.

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