Teoria y diseño organizacional

86 Parte 2: Propósito organizacional y diseño estructural
Notas
1. Brian Stelter, “Plenty of Users, Too Few Dollars; Trying to Turn
Popularity Into Gold MySpace Gets a New Look”, International
Herald Tribune (16 de junio de 2008), 10; y Ellen McGirt,
“MySpace, the Sequel”, Fortune (septiembre de 2008), 92-102.
2. Amitai Etzioni, Modern Organizations (Englewood Cliffs, N. J.:
Prentice Hall, 1964), 6.
3. John P. Kotter, “What Effective General Managers Really Do”,
Harvard Business Review (noviembre-diciembre de 1982),
156-167; y Henry Mintzberg, The Nature of Managerial Work
(Nueva York: Harper & Row, 1973).
4. Charles C. Snow y Lawrence G. Hrebiniak, “Strategy, Distinctive
Competence, and Organizational Performance”, Administrative
Science Quarterly 25 (1980), 317-335; y Robert J. Allio,
“Strategic Thinking: The Ten Big Ideas”, Strategy & Leadership
34, núm. 4 (2006), 4-13.
5. Jeffrey A. Trachtenberg, “Borders Business Plan Gets a Rewrite;
It Will Reopen Web Site, Give Up Most Stores Abroad, Close
Many Waldenbooks”, The Wall Street Journal (22 de marzo
de 2007), B1; y “Research and Markets: Borders’ Strategy for
2008 Includes Development of an E-Commerce Platform”,
Comunicado de Prensa, Yahoo! Finance Website, http://biz.
yahoo.com/bw/081016/20081016005779.html?.v=1, accesado
el 30 de octubre de 2008.
6. Gary Hamel y C. K. Prahalad, “Strategic Intent”, Harvard
Business Review (julio-agosto de 2005), 148-161.
7. Hamel y Prahalad, “Strategic Intent”.
8. Barbara Bartkus, Myron Glassman, y R. Bruce McAfee, “Mission
Statements: Are They Smoke and Mirrors?” Business Horizons
(noviembre-diciembre de 2000), 23-28.
9. Mark C. Suchman, “Managing Legitimacy: Strategic and
Institutional Approaches”, Academy of Management Review
20, núm. 3 (1995), 571-610.
10. Ian Wilson, “The Agenda for Redefining Corporate Purpose:
Five Key Executive Actions”, Strategy & Leadership 32, núm. 1
(2004), 21-26.
11. Bill George, “The Company’s Mission Is the Message”, Strategy
& Business, Edición 33 (invierno de 2003), 13-14; Jim Collins
y Jerry Porras, Built to Last: Successful Habits of Visionary
Companies (Nueva York: HarperBusiness, 1994).
12. Hamel y Prahalad, “Strategic Intent”.
13. Amy Merrick, “How Walgreen Changes Its Prescription for
Growth”, The Wall Street Journal (19 de marzo de 2008), B1.
14. Arthur A. Thompson Jr., y A. J. Strickland III, Strategic
Management: Concepts and Cases, 6a. ed. (Homewood, III.:
Irwin, 1992); y Briance Mascarenhas, Alok Baveja, y Mamnoon
Jamil”, Dynamics of Core Competencies in Leading Multinational
Companies”, California Management Review 40, núm. 4
(verano de 1998), 117-132.
15. Michael V. Copeland, “Stitching Together an Apparel Powerhouse”,
Business 2.0 (abril de 2005), 52-54.
16. “Gaylord Says Hotels Prosper by Becoming Destinations”, The
Tennessean (24 de julio de 2005), http://www.tennessean.com.
17. Chris Woodyard, “Big Dreams for Small Choppers Paid Off”,
USA Today (11 de septiembre de 2005), http://www.usatoday.
com.
18. Charles Perrow, “The Analysis of Goals in Complex Organizations”,
American Sociological Review 26 (1961), 854-866.
19. Johannes U. Stoelwinder y Martin P. Charns, “The Task Field
Model of Organization Analysis and Design”, Human Relations
34 (1981), 743-762; y Anthony Raia, Managing by Objectives
(Glenview, Ill.: Scott Foresman, 1974).
20. Kate Murphy, “Not Just Another Jelly Bean”, The New York
Times (26 de junio de 2008), C5.
21. Joseph Pereira y Christopher J. Chipello, “Battle of the Block
Makers”, The Wall Street Journal (4 de febrero de 2004), B1.
22. Reed Abelson, “Managing Outcomes Helps a Children’s
Hospital Climb in Renown”, The New York Times (15 de septiembre
de 2007), C1.
23. Kevin E. Joyce, “Lessons for Employers from Fortune’s ‘100
Best’”, Business Horizons (marzo-abril 2003), 77-84; Ann
Harrington, “The 100 Best Companies to Work for Hall Of
Fame”, Fortune (24 de enero de 2005), 94; y Robert Levering
y Milton Moskowitz “100 Best Companies to Work For: The
Rankings”, Fortune (4 de febrero de 2008), 75-94.
24. Kim Cross, “Does Your Team Measure Up?” Business2.com
(12 de junio de 2001), 22-28.
25. Larry Huston y Nabil Sakkab, “Connect and Develop; Inside
Procter & Gamble’s New Model for Innovation”, Harvard
Business Review (marzo de 2006), 58-66.
26. Estudios reportados en Gary P. Latham y Edwin A. Locke,
“Enhancing the Benefits and Overcoming the Pitfalls of Goal
Setting”, Organizational Dynamics 35, núm. 4 (2006), 332-340.
27. Paul Sloan, “The Sales Force That Rocks”, Business 2.0 (julio
de 2005), 102-107.
28. James D. Thompson, Organizations in Action (Nueva York:
McGraw-Hill, 1967), 83-98.
29. Michael E. Porter, “What Is Strategy?”, Harvard Business
Review (noviembre-diciembre de 1996), 61-78.
30. Michael E. Porter, “The Five Competitive Forces That Shape
Strategy”, Harvard Business Review, (enero de 2008), 78-93.
31. Sean Gregory, “Under Armour’s Big Step Up”, Time (26 de
mayo de 2008), 44-45.
32. Bill Carter, “Nielsen Tells TV Clients It Is Working on Ending
Delays in Ratings”, The New York Times (9 de febrero
de 2008), C3; y Stephanie Kang, “NBC to Use TiVo’s TV
Viewship Data”, The Wall Street Journal (27 de noviembre de
2007), B8.
33. Peter Loftus, “Drug Firms Employ Strategy Masters”, The Wall
Street Journal (14 de abril de 2008), B5.
34. Geoffrey A. Fowler y Betsy McKay, “Coke Pins China Hopes
on Blitz in Beijing”, The Wall Street Journal (19 de agosto de
2008), A1, A13.
35. Michael E. Porter, Competitive Strategy: Techniques for Analyzing
Industries and Competitors (Nueva York: FreePress, 1980).
36. Tom Krazit, “Apple’s iPhone Price Cuts Leave Mixed Feelings”,
CNet News.com, http://business2-cnet.com/Apples+iPhone+pric
e*cuts*leave*mixed*feelings/2100-1041_3-6206367.html, accesado
el 13 de agosto de 2008; Nick Wingfield, “Apple Positions
iPhone As Rival to the BlackBerry”, The Wall Street Journal
(7 de marzo de 2008), B1; Laura M. Holson, “Even AT&T
Is Startled By Cost of iPhone Partnership”, The New York
Times (23 de octubre de 2008), B2; y Brad Stone, “Blackberry’s
Quest: Fend Off the iPhone”, The New York Times (27 de abril
de 2008), BU1.