Teoria y diseño organizacional

Capítulo 10: Cultura organizacional y valores éticos 407
11. Larry Mallack, “Understanding and Changing Your Organizations’s
Culture”, Industrial Management (marzo-abril de
2001), 18-24.
12. Para una lista más completa de los varios elementos que se
pueden utilizar para evaluar o interpretar la cultura corporativa,
véase “10 Key Cultural Elements”, nota en Micah R. Kee,
“Corporate Culture Makes a Fiscal Difference”, Industrial
Management (noviembre-diciembre de 2003), 16-20.
13. Charlotte B. Sutton, “Richness Hierarchy of the Cultural
Network: The Communication of Corporate Values” (manuscrito
no publicado, Texas A&M University, 1985); y Terrence
E. Deal y Allan A. Kennedy, “Culture: A New Look through
Old Lenses”, Journal of Applied Behavioral Science 19 (1983),
498-505.
14. Jarnagan y Slocum, “Creating Corporate Culture Through
Mythopoetic Leadership”.
15. Don Hellriegel y John W. Slocum, Jr., Management, 7a. ed.
(Cincinnati, Ohio: South-Western, 1996), 537.
16. Trice y Beyer, “Studying Organizational Cultures through Rites
and Ceremonials”.
17. Jarnagan y Slocum, “Creating Cultures Through Mythopoetic
Leadership”.
18. Joanne Martin, Organizational Culture: Mapping the Terrain
(Thousand Oaks, Calif.: Sage Publications, 2002), 71-72.
19. Joann S. Lublin, “Theory & Practice: Keeping Clients by
Keeping Workers; Unique Efforts to Encourage Employee
Loyalty Pay Off for U. K. Ad Shop Mother”, The Wall Street
Journal (20 de noviembre de 2006), B3.
20. Raghavan, Kranhold y Barrionuevo, “Full Speed Ahead”.
21. “FYI”, Inc (abril de 1991), 14.
22. Nanette Byrnes, “The Art of Motivation”, BusinessWeek (1 de
mayo de 2006), 57-62.
23. Gary Hamel con Bill Breen, The Future of Management
(Boston: Harvard Business School Press, 2007).
24. Matt Moffett, “At InBev, a Gung-Ho Culture Rules; American
Icon Anheuser, A Potential Target, Faces Prospect of Big
Changes”, The Wall Street Journal (28 de mayo de 2008), B1;
y Matt Moffett, “InBev’s Chief Built Competitive Culture”, The
Wall Street Journal (13 de junio de 2008), B6.
25. Michelle Conlin, “Netflix: Flex to the Max”, BusinessWeek (24
de septiembre de 2007), 72-74.
26. Gerry Johnson, “Managing Strategic Change – Strategy,
Culture, and Action”, Long Range Planning 25, núm. 1 (1992),
28-36.
27. Jennifer A. Chatman y Sandra Eunyoung Cha, “Leading
by Leveraging Culture”, California Management Review
45, núm. 4 (verano de 2003), 20-34; y Abby Ghobadian y
Nicholas O’Regan, “The Link between Culture, Strategy, and
Performance in Manufacturing SMEs”, Journal of General
Management 28, núm. 1 (otoño de 2002), 16-34.
28. James R. Detert, Roger C. Schroeder y John J. Mauriel, “A
Framework for Linking Culture and Improvement Initiatives in
Organizations”, Academy of Management Review 25, núm. 4
(2000), 850-863.
29. Basado en Daniel R. Denison. Corporate Culture and
Organizational Effectiveness (Nueva York: Wiley, 1990),
11-15; Daniel R. Denison y Aneil K. Mishra, “Toward a Theory
of Organizational Culture and Effectiveness”, Organizational
Science 6, núm. 2 (marzo-abril de 1995), 204-223; R.
Hooijberg y F. Petrock, “On Cultural Change: Using the
Competing Values Framework to Help Leaders Execute a
Transformational Strategy”, Human Resource Management 32
(1993), 29-50; y R. E. Quinn, Beyond Rational Management:
Mastering the Paradoxes and Competing Demands of High
Performance (San Francisco: Jossey-Bass, 1988).
30. Sara Kehaulani Goo, “Building a ‘Googley’ Workforce;
Corporate Culture Breeds Innovation”, The Washington Post
(21 de octubre de 2006), D1; Adam Lashinsky, “Chaos by
Design”, Fortune (2 de octubre de 2006), 86 y siguientes; y
Adam Lashinsky, “Search and Enjoy”, parte de “The 100
Best Companies to Work For, 2007”, Fortune (22 de enero de
2007), 70-82.
31. Elizabeth Montalbano, “Growing Pains for Google”, Computerworld
(20 de octubre de 2008), 28-31; Adam Lashinsky,
“Where Does Google Go Next?”, Fortune (26 de mayo de
2008), 104-110; y Jessica E. Vascellaro y Scott Morrison,
“Google Gears Down for Tougher Times”, The Wall Street
Journal (3 de diciembre de 2008), A1, A13.
32. Moffett, “InBev’s Chief Built Competitive Culture”.
33. Matthew Boyle, “The Wegmans Way”, Fortune (24 de enero
de 2005), 62-68; y Robert Levering y Milton Moskowitz,
“100 Best Companies to Work For: The Rankings”, Fortune
(4 de febrero de 2008), 75-94.
34. Rekha Balu, “Pacific Edge Projects Itself”, Fast Company (octubre
de 2000), 371-381.
35. Bernard Arogyaswamy y Charles M. Byles, “Organizational
Culture: Internal and External Fits”, Journal of Management 13
(1987), 647-659.
36. Paul R. Lawrence y Jay W. Lorsch, Organization and
Envorinment (Homewood, Ill.: Irwin, 1969).
37. Scott Kirsner, “Designed for Innovation”, Fast Company
(noviembre de 1998), 54, 56.
38. Chatman y Cha, “Leading by Leveraging Culture”; y Jeff
Rosenthal y Mary Ann Masarech, “High-Performance
Cultures: How Values Can Drive Business Results”, Journal of
Organizational Excellence (primavera de 2003), 3-18.
39. Ghobadian y O’Regan, “The Link between Culture, Strategy
and Performance”; G. G. Gordon y N. DiTomaso, “Predicting
Corporate Performance from Organizational Culture”, Journal
of Management Studies 29, núm. 6 (1992), 783-798; y G.
A. Marcoulides y R. H. Heck, “Organizational Culture and
Performance: Proposing and Testing a Model”, Organization
Science 4 (1993), 209-225.
40. Kee, “Corporate Culture Makes a Fiscal Difference”.
41. Tressie Wright Muldrow, Timothy Buckley y Brigitte W. Schay,
“Creating High-Performance Organizations in the Public Sector”,
Human Resource Management 41, núm. 3 (otoño de 2002),
341-354.
42. John P. Kotter y James L. Heskett, Corporate Culture and
Performance (Nueva York: The Free Press, 1992).
43. Betsy Morris, “The Best Place to Work Now (100 Best Companies
to Work For 2006)”, Fortune (23 de enero de 2006), 79-86.
44. Robert W. Clement, “Just How Unethical Is American
Business?”, Business Horizons 49 (2006), 313-327.
45. Mike Esterl, “Executive Decision: In Germany, Scandals Tarnish
Business Elite”, The Wall Street Journal (4 de marzo de 2008),